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I downloaded and bought a series but now I cannot seem to find them.

I bought Series 3 of Gavin and Stacey and initially I coud see them under my purchased items. I watched the first three episodes but cannot now find the last three.

MacBook Air

Posted on Jan 23, 2014 5:46 AM

Reply
1 reply

Jan 25, 2014 7:01 AM in response to Muddysmasher

Hello there, Muddysmasher.


The following Knowledge Base article offers up information on how to locate your content in iTunes:


iTunes: Finding lost media and downloads

http://support.apple.com/kb/ts1408


Particularly of note would be the following initial steps:


Follow these steps to locate your missing iTunes media:

  1. Resume any interrupted downloads.
    1. Choose iTunes > Store > Check for Available Downloads.
    2. Click Resume if any downloads are listed as unfinished. Learn more about how to resume interrupted iTunes Store downloads.
  2. Check your iTunes media folder.
  3. For Mac OS X
    1. Open Finder.
    2. From the Side Bar, click your Home folder (the folder named after your user account).
    3. Go to Music > iTunes > iTunes Media.
      Note: You may need to go to Music > iTunes > iTunes Music if the iTunes Media folder is empty.
    4. Open the corresponding folder for the file type you're looking for. The contents of the folder will be listed in alphabetical order. Depending on the folder, the files will be sorted by artist, author, or title.
    5. If you couldn't find your lost media in the iTunes Media folder, check your preferences in iTunes to see if your media is in another location.

Thanks for reaching out to Apple Support Communities.


Cheers,

Pedro

I downloaded and bought a series but now I cannot seem to find them.

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