Started a software update this morning which didn't work. Now Itunes will not open at all. I get the following message."The program can't state becasue MSVCR80.dll is missing from your computer."

Started a Itunes software update this morning which didn't work. Now Itunes will not open at all. I get the following message."The program can't state becasue MSVCR80.dll is missing from your computer."

iPhone 5

Posted on Jan 23, 2014 5:50 AM

Reply
1 reply

Jan 23, 2014 6:15 AM in response to smudges1776

There are a couple of options that I know of to fix the issue.

One is listed in this thread - https://discussions.apple.com/thread/5817677?answerId=24606478022#24606478022 - and involves uninstalling iTunes and related components and then re-installing iTunes. You will need to read the instructions in the thread to see the correct uninstall order.


Second option is use System Restore to set your system back to a date prior to the iTunes update. I did this before finding the thread mentioned above.


Not sure exactly what the problem is but I know, after a search, that MSVCR80.dll was indeed already installed on my computer.


Message was edited by: karivers

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Started a software update this morning which didn't work. Now Itunes will not open at all. I get the following message."The program can't state becasue MSVCR80.dll is missing from your computer."

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