HT203435: Apple logo with progress bar after updating or restoring iPhone, iPad, or iPod touch

Learn about Apple logo with progress bar after updating or restoring iPhone, iPad, or iPod touch

lakshmangaddipati

Level 1 (0 points)

Q: my iphone is in recovery mode and not updating

my is iphone not updating because it is in recovery mode

iPhone 3G, iOS 4.2

Posted on Jan 23, 2014 7:30 AM

I have this question too

Q: my iphone is in recovery mode and not updating

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Helpful answers

by brenden dv,

brenden dv Jan 25, 2014 9:58 AM in response to lakshmangaddipati
Community Specialists

Jan 25, 2014 9:58 AM in response to lakshmangaddipati

Hi lakshmangaddipati,

If you are having issues updating or restoring your iPhone, you may find the following article helpful:

Apple Support: If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808

Regards,
- Brenden
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by L_Rhoden,

L_Rhoden Sep 30, 2014 9:21 AM in response to brenden dv
Level 1 (1 points)

Sep 30, 2014 9:21 AM in response to brenden dv

I tried the link provided above and it did nothing.
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by ChrisJ4203,

ChrisJ4203 Sep 30, 2014 9:23 AM in response to L_Rhoden
Level 9 (57,375 points)

iPhone

Sep 30, 2014 9:23 AM in response to L_Rhoden

What happened when you tried those steps?
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by L_Rhoden,

L_Rhoden Sep 30, 2014 9:31 AM in response to ChrisJ4203
Level 1 (1 points)

Sep 30, 2014 9:31 AM in response to ChrisJ4203

Nothing I continue to get the screen telling me to connect to iTunes(which I am connected) and iTunes says that it is waiting on the phone? What it is waiting for I have no clue.
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by L_Rhoden,

L_Rhoden Sep 30, 2014 9:33 AM in response to L_Rhoden
Level 1 (1 points)

Sep 30, 2014 9:33 AM in response to L_Rhoden

Now I am getting an error that says my phone cannot be restored and it gives me error 4005
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by WiseJD,

WiseJD Sep 30, 2014 9:48 AM in response to L_Rhoden
Level 4 (1,659 points)

Sep 30, 2014 9:48 AM in response to L_Rhoden

The thread below may help...

Error 4005 fix for Windows 7
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by ChrisJ4203,

ChrisJ4203 Sep 30, 2014 9:56 AM in response to L_Rhoden
Level 9 (57,375 points)

iPhone

Sep 30, 2014 9:56 AM in response to L_Rhoden

This is the support document for that error code. iOS: Restore errors 4005, 4013, and 4014
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by Chrispialpha,

Chrispialpha Sep 30, 2014 10:08 AM in response to lakshmangaddipati
Level 1 (10 points)

Sep 30, 2014 10:08 AM in response to lakshmangaddipati

Okay, just follow these steps...
Place the device into DFU mode by doing the following:
Plug the device into your computer with iTunes running.
Hold the home and power button until the device goes off.
Press and hold the power button.
When the Apple logo appears, hold the home button while continuing to hold the power button.
Continue until the screen goes black, and when it does remove your hand from the device.
iTunes should detect a device in recovery mode, and the device should restore itself.
After the restore and the phone boots on, click update in iTunes.
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by Ralph9430,

Ralph9430 Sep 30, 2014 10:12 AM in response to lakshmangaddipati
Level 6 (18,178 points)

Sep 30, 2014 10:12 AM in response to lakshmangaddipati

Did you connect your phone to your computer running the latest version of iTunes? You should be able to recover and restore your phone there.
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