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my screen won't let me touch certain things?

when I try to unlock my iPod, the slider doesn't slide the full way, also when I'm trying to type it doesn't let me type the letters n, b, u & h. I've tried turning it on and off but it doesn't work. What should I do?

iPod touch, iOS 6.1.5

Posted on Jan 23, 2014 8:02 AM

Reply
7 replies

Jan 23, 2014 8:05 AM in response to niamhbradley53

Try:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Restore from backup. See:

iOS: How to back up

- Restore to factory settings/new iOS device.

If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

Apple Retail Store - Genius Bar

my screen won't let me touch certain things?

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