Mark under screen glass on MacBook Pro Retina

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Level 1

5 points

Mark under screen glass on MacBook Pro Retina

On my 15" MacBook Pro Retina (Early 2013), around the entire screen, under the glass, there is a smudge that extends the entire width of the area before the viewable portion of the display. You can see an example in the picture below.

Anyone know what caused this and whether or not this would be something covered under warranty? My warranty expires in June and if it's covered, would like it fixed.

MacBook Pro with Retina display, OS X Mavericks (10.9.1)

Posted on Jan 23, 2014 8:28 AM

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Answer 1

a brody

Level 10

82,841 points

Jan 23, 2014 8:50 AM in response to ssanfilippo

You can extend your warranty up to just before the anniversary of your purchase by getting AppleCare. If you didn't drop or spill anything on it, you are more likely to get it fixed.

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Answer 2

ssanfilippo Author

Level 1

5 points

Jan 23, 2014 8:51 AM in response to a brody

Nothing dropped or spilled, just slowly started "growing" under the screen glass.

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Answer 3

Mar 6, 2015 9:23 AM in response to ssanfilippo

Did Apple fix your screen smears? Do you know the cause? I have same thing on a 13 inch MBP retina.

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Answer 4

my ginger

Level 5

4,904 points

Mar 6, 2015 9:27 AM in response to ssanfilippo

Because you have glass in front of the screen, there is space between the two. That is most likely dust. But it can get baked onto the screen. Your warranty should cover this. My daughters Imac had the same problem and it was covered. You should get it in before your warranty expires.

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