Q: Runtime error R6034

sonomajd wrote:

I hate to be defeated by technology!

Absolutely!

tt2

Thank you so much,a whole day of grief, about to call a technician in and now its up and running thanks to your advice! Many thanks

Hello turingtest2, i have uninstalled everything associated with itunes as you have recommended, though when it comes to deleting the Apple folder from Common Files, i keep being told i need permission, but have no idea how to achieve that.

So far, trying to reinstall itunes is a bust

Rebooting into safe mode may be needed to delete any folder the instructions say you should remove.

tt2

Thanks for the help got the same error last night and did everything.  Yea i am back in business  Thank you Apple

I have tried uninstalling itunes but it seemed to take a very long time (over 2 hours) so I cancelled. It does say on the Apple instructions that it will take a sginificant amount of time - but is over 2 hours unreasonable?

Two hours is an unreasonable amount of time...

You might have success if you try moving on to the next step in the removal process. Or it might help to try running this Microsoft Fixit and then start over.

tt2

The step I missed was to remove from the c drive Program Files/ common files/ Apple folder. You must delete this folder as well. Thankyou for your help. Apple get your act together!

I have tried that and Fixit is asking for a product code. er.... where do I find that?

Hmm, seems to run without issue for me, not that I'm aware it has problems to fix at the moment. Is you copy of Windows activated properly?

tt2

Turingtest2 - Thank you very much! I followed your directions exactly and it worked perfectly!

You're welcome.

tt2

Thank you for all your help. looks like you have been kept busy today!

Going into safe mode helped. However, at this moment in time i still have no itunes, when i click to download it all i get is a page thanking me for downloading.

I tried the Microsoft fix you suggested to someone else,that repaired somthing or other. But i give up for today.

I did also get Error 7(1114) yesterday so i will have to look into that.

Once again, thank you for your assistance

r2d2antics

The repair may have left iTunes thinking it is a brand new install so it displays the welcome messages. Visiting the store and going back might fix that. Otherwise see Empty/corrupt library after upgrade/crash.

tt2

I had posted on https://discussions.apple.com/thread/5829827 and was going nowhere Thank you it worked just fine Great work!