guy81
Level 1 (0 points)

Q: Bluetooth and my car...

Hi there.

 

Since my update to IOS7 (befor IOS 6.3.1), my iPhone 4S don't find no more my car over bluetooth. It's a Mercedes 220 CDI. Befor the update,

the phone had no problem to connect with my car. I tried to reset all, car and phone. Nothing works.

 

This makes me so angry that I start thinking about  to change for a Samsung mobile. Those phones don't have

problems to connect.

 

Well Apple, again you lose one client !!!

iPhone 4S, iOS 7.0.4

Posted on Jan 23, 2014 10:15 AM

by ChrisJ4203,Solvedanswer
ChrisJ4203 ChrisJ4203
Level 9 (59,919 points)
iPhone
A:

I understand your frustration, but ranting is not asking for help. This isn't Apple, we are users.

 

iOS updates can change the characteristics of the phone and the vehicle will no longer recognize it.

 

You say you reset the car and the phone. Try these steps.

 

Check the vehicle and see that the Apple iPhone is removed from the list of devices in the car's Bluetooth list. Turn the vehicle off.

Go into the phone and see if the vehicle is listed there. If so, remove the vehicle from the list. Power off Bluetooth, reset the phone. Hold the sleep/wake and home buttons together until you see the Apple logo and then release. The phone will reboot.

Making sure you follow the instructions in the vehicle's user manual, turn on the vehicle and put the system into discovery/pairing mode.

Turn Bluetooth on for the iPhone, which puts it into discovery/pairing mode.

The devices should discover each other, you may have to put in a PIN code, but that would be stated in your vehicle's user manual.

 

If you need any further assistance, you can look at this support document http://support.apple.com/kb/TS3581 or contact your vehicle manufacturer/dealer for assistance. Most have someone that can help with pairing Bluetooth devices.

Posted on Jan 23, 2014 10:28 AM

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guy81

Q: Bluetooth and my car...

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  • Helpful answers

  • by ChrisJ4203,

    ChrisJ4203 ChrisJ4203 Jan 23, 2014 10:16 AM in response to guy81
    Level 9 (59,919 points)
    iPhone
    Jan 23, 2014 10:16 AM in response to guy81

    Would you like some troubleshooting steps to connect the device, or did you just come here to let us know you are going to get a Samsung? If the former, someone can provide them, if the later, good luck with your phone.

  • by guy81,

    guy81 guy81 Jan 23, 2014 10:21 AM in response to ChrisJ4203
    Level 1 (0 points)
    Jan 23, 2014 10:21 AM in response to ChrisJ4203

    Well, as I tried everything, there are maybe other steps to do.

    All advice is welcome. Don't think I don't like my Iphone. But I need to connect to my car.

  • by ChrisJ4203,Solvedanswer

    ChrisJ4203 ChrisJ4203 Jan 23, 2014 10:28 AM in response to guy81
    Level 9 (59,919 points)
    iPhone
    Jan 23, 2014 10:28 AM in response to guy81

    I understand your frustration, but ranting is not asking for help. This isn't Apple, we are users.

     

    iOS updates can change the characteristics of the phone and the vehicle will no longer recognize it.

     

    You say you reset the car and the phone. Try these steps.

     

    Check the vehicle and see that the Apple iPhone is removed from the list of devices in the car's Bluetooth list. Turn the vehicle off.

    Go into the phone and see if the vehicle is listed there. If so, remove the vehicle from the list. Power off Bluetooth, reset the phone. Hold the sleep/wake and home buttons together until you see the Apple logo and then release. The phone will reboot.

    Making sure you follow the instructions in the vehicle's user manual, turn on the vehicle and put the system into discovery/pairing mode.

    Turn Bluetooth on for the iPhone, which puts it into discovery/pairing mode.

    The devices should discover each other, you may have to put in a PIN code, but that would be stated in your vehicle's user manual.

     

    If you need any further assistance, you can look at this support document http://support.apple.com/kb/TS3581 or contact your vehicle manufacturer/dealer for assistance. Most have someone that can help with pairing Bluetooth devices.

  • by guy81,

    guy81 guy81 Jan 23, 2014 10:35 AM in response to ChrisJ4203
    Level 1 (0 points)
    Jan 23, 2014 10:35 AM in response to ChrisJ4203

    Thanks Chris. I will try.

  • by ChrisJ4203,

    ChrisJ4203 ChrisJ4203 Jan 23, 2014 10:38 AM in response to guy81
    Level 9 (59,919 points)
    iPhone
    Jan 23, 2014 10:38 AM in response to guy81

    Let me know if it works.

  • by guy81,

    guy81 guy81 Jan 23, 2014 10:44 AM in response to guy81
    Level 1 (0 points)
    Jan 23, 2014 10:44 AM in response to guy81

    Wow... Chris, you saved my life. Over the telephone menu from the car, I did find something to make an extern connection with a phone. And he did find my phone. It's paired now. GREAT !!!!

     

    Thanks a lot. Well...still an Apple client :-))))

  • by ChrisJ4203,

    ChrisJ4203 ChrisJ4203 Jan 23, 2014 11:23 AM in response to guy81
    Level 9 (59,919 points)
    iPhone
    Jan 23, 2014 11:23 AM in response to guy81

    Glad you were able to get it working. Bluetooth can be confusing at times to some. Enjoy the iPhone and your vehicle.