atuinstra

Q: iCloud not accepting AppleID

How do I log into iCloud with an AppleID that isn't an email address?  iCloud isn't accepted my AppleID because it isn't an email address.  Help!  iphone 5, iOS 7.

iPhone 5, iOS 7

Posted on Jan 23, 2014 10:39 AM

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Q: iCloud not accepting AppleID

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  • by jeremy_v,

    jeremy_v jeremy_v Jan 25, 2014 9:37 AM in response to atuinstra
    Community Specialists
    Jan 25, 2014 9:37 AM in response to atuinstra

    Hi atuinstra,

     

    Thanks for visiting Apple Support Communities.

     

    If you are receiving an "unsupported Apple ID" or similar error when you try to log into iCloud, this information may help:

    Depending on how you created your Apple ID, you may not be able to create an iCloud account with your current Apple ID. If your Apple ID works in the iTunes Store, App Store, Game Center, FaceTime, or with other Apple Services, your Apple ID should work for iCloud. Also, if you created your Apple ID while you applied for a job at jobs.apple.com, your Apple ID should work for iCloud. If you cannot use your Apple ID with any Apple Services, it might not be compatible with iCloud. Contact iCloud Support for assistance.

    From:

     

    iCloud: Account troubleshooting

    http://support.apple.com/kb/TS3988

     

    Cheers,

     

    Jeremy