Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

applications fails because MSVCR80.dll was not found

I was asked to update my Itunes and it failed because of a missing MSVCR80.dll ? Now I dont have Itunes at all. How do I fix that ?

Windows Vista

Posted on Jan 23, 2014 11:49 AM

Reply
46 replies

Jan 23, 2014 11:49 AM in response to pjknewyork

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (Later)


Remove all of these items in the following order:

  • iTunes
  • Apple Software Update
  • Apple Mobile Device Support
  • Bonjour
  • Apple Application Support


Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.


See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8







Should you get the error iTunes.exe - Entry Point Not Found after the above reinstall then copy QTMovieWin.dll from:


C:\Program Files (x86)\Common Files\Apple\Apple Application Support


and paste into:


C:\Program Files (x86)\iTunes


The above paths would be for a 64-bit machine. Hopefully the same fix with the " (x86)" omitted would work on 32-bit systems with the same error.




tt2

applications fails because MSVCR80.dll was not found

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.