desafromutrecht

Q: MSVCR80.dll missing, cannot install iTunes

Downloading and updating the latest iTunes this evening destryed the current setup of iTunes. Now iTunes does not work at all. It says that MCVCR80.dll is missing. Error 7, Windows error 126. What to do? iTunes suddenly does not even start. Thank you.

Windows 7, updating iTunes RUINED everything

Posted on Jan 23, 2014 12:27 PM

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Q: MSVCR80.dll missing, cannot install iTunes

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  • by turingtest2,

    turingtest2 turingtest2 Jan 25, 2014 12:06 PM in response to 6grand
    Level 10 (85,769 points)
    iPod
    Jan 25, 2014 12:06 PM in response to 6grand

    Try using the slightly more detailed process outlined in HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8. If any component fails to uninstall try moving on to the next step anyway.

     

    I've no personal experience of this, but in one of the threads someone has suggested the Microsoft Fixit Fix problems that programs cannot be installed or uninstalled which might help.

     

    I would also recommend disabling any anti-virus software while trying to fix things.

     

    tt2

  • by BigTimeRushFan,

    BigTimeRushFan BigTimeRushFan Jan 25, 2014 2:09 PM in response to desafromutrecht
    Level 1 (0 points)
    Jan 25, 2014 2:09 PM in response to desafromutrecht

    Thanks TuringTest2. That not only fixed this problem, but also fixed a home sharing problem not appearing that I've been trying to get working for over a week.

     

    Sweet!

  • by turingtest2,

    turingtest2 turingtest2 Jan 25, 2014 3:14 PM in response to BigTimeRushFan
    Level 10 (85,769 points)
    iPod
    Jan 25, 2014 3:14 PM in response to BigTimeRushFan

    Excellent. Bonus fixes ease the pain somewhat.

     

    tt2

  • by mallafornia,

    mallafornia mallafornia Jan 25, 2014 3:35 PM in response to turingtest2
    Level 1 (0 points)
    Jan 25, 2014 3:35 PM in response to turingtest2

    A big "thank you" from Ireland. Your guide solved my exact same issue 100%. My first time using the forum so I don't know how to give you points! I tried clicking "Legend" numerous times

  • by FWACK,

    FWACK FWACK Jan 25, 2014 3:37 PM in response to desafromutrecht
    Level 1 (0 points)
    Jan 25, 2014 3:37 PM in response to desafromutrecht

    turingtest2 thanks much.  this too worked for me.   One thing that I added is I saved the Itune load to my pc so I could open the actual folder that the file was in.  You can then right click the setup file and run as administrator.  

     

    This is the second time that we got an Itunes update and it either killed my 4s, or it killed my itunes.  I miss Steve Jobs. 

     

    ps.  my power button doesn't work on my 4s either.  known issue.

     

    common apple!!!

  • by turingtest2,

    turingtest2 turingtest2 Jan 25, 2014 3:50 PM in response to mallafornia
    Level 10 (85,769 points)
    iPod
    Jan 25, 2014 3:50 PM in response to mallafornia

    You're welcome.

     

    FWIW points are at the discretion of the person who started the thread.

     

    tt2

  • by prudew67,

    prudew67 prudew67 Jan 25, 2014 4:33 PM in response to desafromutrecht
    Level 1 (0 points)
    Jan 25, 2014 4:33 PM in response to desafromutrecht

    I tried removing MobileMe as suggested by one user.  That didn't work.  I tried going into msconfig in Windows 7 and disabled one startup program.  The program was Apple Push, which uses APSdaemon.exe and apparently needs msvcr80.dll.  After disabling this startup option, I no longer have an error on startup.  If anyone in Apple is listening, please fix this and let us know if this startup option will affect any other features.  So far I haven't had a problem.

  • by vanagon40,

    vanagon40 vanagon40 Jan 25, 2014 6:46 PM in response to turingtest2
    Level 1 (0 points)
    Jan 25, 2014 6:46 PM in response to turingtest2

    Another thank you to turingtest2.  Worked for me.

  • by turingtest2,

    turingtest2 turingtest2 Jan 25, 2014 7:18 PM in response to prudew67
    Level 10 (85,769 points)
    iPod
    Jan 25, 2014 7:18 PM in response to prudew67

    prudew67 wrote:

     

    I tried removing MobileMe as suggested by one user.  That didn't work.  I tried going into msconfig in Windows 7 and disabled one startup program.  The program was Apple Push, which uses APSdaemon.exe and apparently needs msvcr80.dll.  After disabling this startup option, I no longer have an error on startup.  If anyone in Apple is listening, please fix this and let us know if this startup option will affect any other features.  So far I haven't had a problem.

     

    MobileMe is a discontinued service, you should remove the control altogether. See HT2992: MobileMe: Uninstalling the MobileMe Control Panel for Windows for details.

     

    tt2

  • by baroquebuff,

    baroquebuff baroquebuff Jan 25, 2014 7:33 PM in response to desafromutrecht
    Level 1 (0 points)
    Jan 25, 2014 7:33 PM in response to desafromutrecht

    I just wasted the entire day trying to get the new version working. And now Apple seems to have removed the 64-bit windows download entirely as I am no longer able to download it.

     

    The only version I can find on my system is from Dec 9th 2012. Will I cause myself problems if I try to i nstall that or should I wait for a fixed version of whatever they released on Thursday?

     

    I hate losing entire days to a routine update. I know most of it's probably Microsoft's fault, but getting an installer right isn't rocket-science.

  • by msboog,

    msboog msboog Jan 25, 2014 8:19 PM in response to turingtest2
    Level 1 (0 points)
    Jan 25, 2014 8:19 PM in response to turingtest2

    Thanks to google I found this . I was getting the same error messages and I took your advice and I was able to sucessfully install the latest version of Itunes. I have been at this for the last few hours but I'm good now . Thanks!!!

  • by turingtest2,

    turingtest2 turingtest2 Jan 25, 2014 8:21 PM in response to baroquebuff
    Level 10 (85,769 points)
    iPod
    Jan 25, 2014 8:21 PM in response to baroquebuff

    You should be offered the correct 32 or 64 bit version for your sytem, otherwise this link should work: http://support.apple.com/kb/dl1615

     

    tt2

  • by baroquebuff,

    baroquebuff baroquebuff Jan 25, 2014 8:27 PM in response to baroquebuff
    Level 1 (0 points)
    Jan 25, 2014 8:27 PM in response to baroquebuff

    After the initial update and now two uninstalls and re-installs (via the Microsoft FixIt for uninstall problems when Mobile Device Support refused to go away),

    I am still in the exact same spot I was in 6 hours ago

    I'm using Vista 64-bit Home

    At the end of the iTunes installation I get two error messages:

    Apple Mobile Device service failed to start. If I look at mmc -> Services I can see the service but it tells me I don't have permissions to start it. I cannot Run as Administrator as that option was not given to me (even when right-clicking). I have administrator privileges on the machine.

    The second error message I get is Apple Application Support not found please uninstall and re-einstall (again!!!!)

     

    What should I try next?

  • by turingtest2,

    turingtest2 turingtest2 Jan 25, 2014 8:42 PM in response to baroquebuff
    Level 10 (85,769 points)
    iPod
    Jan 25, 2014 8:42 PM in response to baroquebuff

    I'm running out of ideas.

     

    You could try repairing components from the programs and features control panel. Or you could try tearing it all down again, then booting into safe mode to destroy relevant folders that don't get removed automatically. Depending on the flavour of Windows you might need a shift or a ctrl or both or some other magic incanation to get the Run as... Administrator option.

     

    tt2

  • by cityunderthebridge,

    cityunderthebridge cityunderthebridge Jan 25, 2014 9:46 PM in response to desafromutrecht
    Level 1 (0 points)
    Jan 25, 2014 9:46 PM in response to desafromutrecht

    Had the same problem. Thanks for the help guys.

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