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Itunes update failed to install and now Itunes won't run

Itunes update failed to install and now Itunes won't runUser uploaded file

Itunes-OTHER, Windows Vista

Posted on Jan 23, 2014 1:17 PM

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Question marked as Top-ranking reply

Posted on Jan 23, 2014 1:31 PM

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features(Later)


Remove all of these items in the following order:

  • iTunes
  • Apple Software Update
  • Apple Mobile Device Support
  • Bonjour
  • Apple Application Support


Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.


See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8







Should you get the error iTunes.exe - Entry Point Not Found after the above reinstall then copy QTMovieWin.dll from:


C:\Program Files (x86)\Common Files\Apple\Apple Application Support


and paste into:


C:\Program Files (x86)\iTunes


The above paths would be for a 64-bit machine. Hopefully the same fix with the " (x86)" omitted would work on 32-bit systems with the same error.




tt2

1 reply
Question marked as Top-ranking reply

Jan 23, 2014 1:31 PM in response to Shestersophie

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features(Later)


Remove all of these items in the following order:

  • iTunes
  • Apple Software Update
  • Apple Mobile Device Support
  • Bonjour
  • Apple Application Support


Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.


See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8







Should you get the error iTunes.exe - Entry Point Not Found after the above reinstall then copy QTMovieWin.dll from:


C:\Program Files (x86)\Common Files\Apple\Apple Application Support


and paste into:


C:\Program Files (x86)\iTunes


The above paths would be for a 64-bit machine. Hopefully the same fix with the " (x86)" omitted would work on 32-bit systems with the same error.




tt2

Itunes update failed to install and now Itunes won't run

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