I installed the update to iTunes today and am now receiving this message:
"This application has failed to start because MSVCR80.dll was not found. Re-installing the application may fix this problem."
I have tried installing iTunes 3 times (with admin rights), and it has not fixed the problem.
After I click OK I get this message:
"iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 126)"
Please help!!
iTunes-OTHER, Windows XP Pro
I have experienced the same on my desktop so I am not updating on my laptop until the issue is fixed. I tried doing a System Restore which did not help. I then checked my Recycle Bin for the MSVCR80.dll file and none existed. When I start my computer, I also get missing 'iTunesHelper' error messages on my screen.
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (Later), this was originally posted by another forum user, turingtest2
Remove all of these items in the following order:
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or by right-clicking the downloaded installer and selecting Run as Administrator.
See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
So I just ran into this on a client's computer.
The fix for us was to uninstall all Apple applications. Then installing just iTunes, no Quicktime.
So far three reboots later and we are still rocking.
Hopefully this helps.
Do you lose all songs and pictures when you do this
rothespl:
Yup - I did lose all my songs and playlists. But it forced me to to do some long awaited cleanup of them. The songs were still on my PC but had to import them all again, this time I can delete the duplicates.
Thanks doehunter. Your solution is what I was looking for.
Seriously, this is the solution? I really don't relish the idea of rebuilding dozens of Playlists with hundreds or thousands of songs each. Are you saying that if I follow these instructions, I will have to rebuild my 7000+ song library and album art? Is this something to look forward to with the next iTunes update or the next one?
iTunes upgrade failure
