purchased song will not play

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Level 1

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All other purchased songs play but one! on windows!

Posted on Jan 23, 2014 3:39 PM

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Answer 1

Best reply

Community Specialist

Hi rupeita,

Welcome to the Support Communities!

I would suggest deleting the song that is not playing properly, and redownloading it from the iTunes Store. Here's how:

Cheers,

- Judy

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Answer 2

Level 1

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I have deleted it now it is saying I have to pay for it again? it won't even play the sample of the song from the store..

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Answer 3

Level 1

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I've just got it to work thank you very much Judy for your help. Much appreciated 🙂

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Answer 4

Community Specialist

You are very welcome, rupeita!

Have a great day!

- Judy

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Answer 5

Wow! That means I would have to delete a lot of songs! Guess I can try.

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