Have used HBO Go for over a month. Have been watching a series and now towards the end of season 3 it won't load the series. It gives me a message, "An error occured loading this content. Try again later"
I'm relatively naive with technology. Is there a simple fix? What causes this?
Apple TV (2nd generation)
Yep. There is an internet problem, try again later.
How is it an internet issue, if other apps on Apple TV still work? I don't EVER get this error with Hulu or Netflix.
This can not be an internet problem. last night the content loaded and never errored on my desktop computer. Also, Netflix and all other channels were working on Apple TV. The only channel that kept giving me the error loading content message was HBOgo. Today it gave me the same error message, but 20 minutes later, I started the show again. It has almost run all the way through with no error. What gives, Apple? HBO? Any techs out there looking into this??
Has there been any update to this problem? I'm getting the same errors now that I installed a software update... all other apps work fine for me.
I wrestled with this problem for about a week calling and chatting with both HBO and ATT-Uverse (my TV provider). Each blamed the other (what's new?). Watching HBO GO on the ATT-Uverse website on my computer didn't work either as it had before. The error message I got was "Invalid affiliate". Now I was really dead in the water, no HBO GO on ATV or on the computer. I called ATT again and after about half an hour of give n' take the agent asked if I had tried viewing HBO GO on the HBO website (I hadn't). I went to the HBO website and registered which allowed me access to HBO GO and aparently cleared up the issue with ATV. Everything has been good for the past 3 days.
Here is what I did: Went to hbo.com and registered (it''s free). I identified my TV provider (ATT-Uverse) to complete registration. Once registered and signed in, clicked on the HBO GO link (top right corner). The HBO GO website is split in 2 (ignore the right side). I clicked on the Visit HBOGO.com link and a new web page opened. I clicked the Sign In button (top right) and a mini-window opened asking to select my TV provider, which I did. I was then directed to the HBO/ATT sign in page and signed in to my ATT-Uverse account. And now I'm able to access HBO GO on ATV.
HBO Go Problems Loading
