HT2822: Apple TV: Switching between wired and wireless networks

Learn about Apple TV: Switching between wired and wireless networks

Tracyd39

Level 1 (0 points)

Q: Apple TV

Mine will not connect to my wifi at all. I've trouble shooted like it tells me too but still won't connect!

Apple TV

Posted on Jan 23, 2014 4:17 PM

I have this question too

Q: Apple TV

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Helpful answers

by lizdance40,

lizdance40 Jan 23, 2014 4:27 PM in response to Tracyd39
Level 4 (2,382 points)

Jan 23, 2014 4:27 PM in response to Tracyd39

Does it "see" the wifi?
Are you able to enter the correct code?
Remember it is case sensitive.
Error codes or messages?
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by Tracyd39,

Tracyd39 Jan 23, 2014 4:38 PM in response to lizdance40
Level 1 (0 points)

Jan 23, 2014 4:38 PM in response to lizdance40

Yes it sees the wifi.
I've entered the right password ( my iPad & iPhone are also connected without any issues)
It tells me " there was a problem connecting to the network" " there's a problem with your network connection. Check your settings and try connecting again " (-3905)
Any thoughts?!
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by lizdance40,

lizdance40 Jan 23, 2014 4:53 PM in response to Tracyd39
Level 4 (2,382 points)

Jan 23, 2014 4:53 PM in response to Tracyd39

Things to check

http://support.apple.com/kb/TS4546
http://support.apple.com/kb/HT2822

If you have a wireless MAC filter set up on your router, it blocks new devices from being added. Disable this filter, just make sure you still have a password to secure your network.
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by vazandrew,

vazandrew Jan 23, 2014 4:58 PM in response to Tracyd39
Level 6 (19,267 points)

Apple TV

Jan 23, 2014 4:58 PM in response to Tracyd39

.
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by Tracyd39,

Tracyd39 Jan 23, 2014 5:14 PM in response to lizdance40
Level 1 (0 points)

Jan 23, 2014 5:14 PM in response to lizdance40

I looked at my router, it does have that. How do I disable it? Or should I just go and get an Ethernet cable and call it a night?
It does show that it's connected then quickly says I'm not.
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by Tracyd39,

Tracyd39 Jan 23, 2014 5:22 PM in response to vazandrew
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Jan 23, 2014 5:22 PM in response to vazandrew

You have no message there?
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by vazandrew,

vazandrew Jan 23, 2014 5:28 PM in response to Tracyd39
Level 6 (19,267 points)

Apple TV

Jan 23, 2014 5:28 PM in response to Tracyd39

It was an accidental post, meant for something else.

Consult router manual on how to change settings.
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