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so I just orderded an ipod touch that was preowned from gamestop and it wont updated, disconnects from wi-fi at a short distance, and it wont download apps

So i Just ordered an ipod touch that was preowned from gamestop and it disconnects at short distance, wont download apps, and it wont update the software.

iPod touch, iOS 6.1.3

Posted on Jan 23, 2014 6:40 PM

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1 reply

Jan 23, 2014 7:01 PM in response to Chevonne1974

What happens when you try to update? If you have a 4G it canony go to iOS 6.1.5. For other problems:

Try the following to rule out a software problem:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Power off and then back on your router

.- Reset network settings: Settings>General>Reset>Reset Network Settings

- iOS: Troubleshooting Wi-Fi networks and connections

- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network

- iOS: Recommended settings for Wi-Fi routers and access points

- Restore from backup. See:

iOS: How to back up

- Restore to factory settings/new iOS device.


If still problem return it since it appears you have a hardware problem.

so I just orderded an ipod touch that was preowned from gamestop and it wont updated, disconnects from wi-fi at a short distance, and it wont download apps

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