Not Receiving Text Messages after I turn iPhone back on

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Level 1

5 points

Not Receiving Text Messages after I turn iPhone back on

I turned off my iPhone for 3-4 hours and I was sent a few very important texts.. I didn't receive them and they were definitely sent. Why am I not receiving them once I turn it back on.

iPhone 4S, iOS 7.0.4

Posted on Jan 23, 2014 7:54 PM

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Answer 1

Light45

Level 1

4 points

Feb 14, 2014 4:50 AM in response to ChrisJ4203

I have this problem too, and it's not a carrier issue.

I have been told (by my bank, of all people, who were told this by Apple) that it has been problem since November with IoS 7.

They said that the issue is this: normally when texts are sent to aphone that's off, a signal is sent back to the senders network, telling them that it hasn't been received, a kind of bounce-back, so the senders network will keep resending it. However, this signal back to the senders network is not being sent, which is a fault in IoS 7. Therefore the sender's network doens't know it has to keep resending the message.

Most networks will try for 3 days, to resend a text that isn't received because the phone is off or out of range, but even if they only try for a few hours, they need the signal back from the phone, that tells the network the message hasn't been received.

It's a really big problem, and I want it solved.

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Answer 2

ChrisJ4203

Level 10

230,371 points

Feb 14, 2014 7:26 AM in response to Light45

I have not witnessed this, and this is the first I've heard of it. I turn my phone off at around 11:00pm every night, and do not turn it back on until around 7:30 every morning. If any texts were sent to me during this time period, I receive them as soon as the phone connects to the network, AT&T in the US.

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