iPod Nano (4GB) Not Installing Drivers

Question

iPod Nano (4GB) Not Installing Drivers

I ran the installer software on the installation CD and re-booted as instructed.

On re-boot Install Shield dialog box comes up does something and then goes away. Boot continues normally.

Checked iPod Service and it is running.

Plugged in iPod and Windows tells me that it has found new hardware and wants to install drivers. Device Manager shows "iPod" under "Other Devices." I let it search for drivers but it doesn't find them.

How do I get the driver installed!?!

Thanks.

IBM ThinkPad T42, Windows XP Pro, 1.25 GB RAM

Posted on Jul 31, 2006 8:15 PM

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Answer 1

Best reply

b noir

Level 9

72,324 points

Aug 1, 2006 11:34 AM in response to Nello Lucchesi

hmmmm. ipods use the standard Windows USB mass storage drivers. so if it's asking for drivers at that stage of proceedings, the techniques in this MarkJones post might be of some help:

MarkJones: Re: Windows XP (SP2) Laptop only finds generic "New USB 2.0 Device"

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Answer 2

Aug 1, 2006 3:37 PM in response to b noir

I went to the Northbrook, IL Apple store and they solved my problem by installing the general USB driver at:

c:/windows/inf/usbstor.inf

This was such a struggle.

Thanks!

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