Iphone 5 keeps searching network problem....

My iphone 5 today suddenly started started searching network,


I took out the SIM card , it still kept searching for network instead of saying no sim or no service.


I reset network settings, then all settings, turned phone on off several times, put back sim in, hard reset it etc.


I haven't restored it from itunes that I will do next but I am wondering if any one had simlar problem.


Taking SIM card out should changed it to no sim or no service but it doesn't do that so that is weird. It doesn't matter which location because I was in my car when it started searching and I came back home still the same.


Another thing is it doesn't give me an option to select carrier manually as that option has disappeared from the settings.

iPhone 5c, iOS 7.0.4

Posted on Jan 24, 2014 12:17 AM

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67 replies

Dec 4, 2014 10:38 AM in response to pradhyumnrathi

Well I had the exact same problem with my Iphone 5s, I tried many things such as turning the airplane mode on/off, restarting the device and also did a network settings reset. Nothing helped.


The next thing I did was to do a general reset via iTunes to factory settings (Made a backup first. Very important if you can connect to iTunes, it's a MUST). When the phone booted-up again, I had to ''activate the phone. But to activate it, I needed a connection with a network. But that was the whole problem so I was stuck and couldn't do anything with the device.


So I called the Apple support centre. We tried a few things, they all dindn't work. The last option (which worked for me) was to do a recovery (I have no idea what this reset is called) via the device+ iTunes.


To perform the reset, please follow these steps and hopefully it will work for you as well.


1. Open iTunes

2. Connect your USB cable to the computer, NOT to your device yet.

3. Power Off your device, and be sure that it is Off.

4. Press the home and hold it.

5. Connect the USB cable to your phone. You will see a iTunes logo on your device, you can release the home button.

6. Do a recovery via iTunes. iTunes will now recover the phone.


If it doesn't work the first time, try again. I had to do it twice and luckily it worked the second time.


I hope that this will help, Good luck!

Nov 22, 2014 3:52 PM in response to pradhyumnrathi

i am having exactly the same issue. And I went to AT&T store and they told me to go an Apple store. I did couple of back and forth travels between the two. They both didn't help me much. One last check from the Apple store ended up recommending fix it by paying ~$280.


I just can't believe the situation i am having now. I bought this phone back in June as a "Like New" AT&T certified pre-owned after an accident on my previous phone which got totally broke. Now the AT&T's 90 day warranty is expired and the Apple's manufacture 1-year warranty expired without knowing as so ( I thought the certified pre-own also covers some longer period than 90 days).

I just can't accept that now I need to pay such a nonsense... A week later I bought the phone, AT&T dropped the iPhone 5s price even below the price I paid for the preowned....


If anyone went through the same issue without paying the highly priced Apple care, please share your solution here....


I see lots of customers having the same issue from communities all over the internet, how come Apple doesn't take care this issue as a recall offer...????


I currently own multiple high-end Apple products but this is the worst experience ever had. Now I am seriously considering, for the next phones, we might all move to "The Next Big Thing"... My wife used the big things for many years over many different models but never had any defective issues especially nothing like "searching...."

Dec 10, 2014 12:21 AM in response to pradhyumnrathi

Hi!


I might have a solution to your problem:


My iPhone 5S had the same problem after the battery was empty.
As a consequence the date and time setting got lost and was put to a date in the 1970s.

Because of this the phone lost all reference to the network.
All I did is change the date manually, switched off and on the device and all work fine afterwards. 🙂


Hopefully this will also work for you!

Dec 12, 2014 11:51 AM in response to pradhyumnrathi

Hi! the solution to the problem is, to manually set the date in setting, date and Time, to be a date which are in 2000 +


When the date is set to somewhat more than 2000 + it's time to switch phone of, and then restart. After the restart, the access to the SIM Card will Work Again, and also the GSM net.

And then you can go in and choose the Set date Automatic, in generally, settings

Dec 7, 2014 9:38 AM in response to JackBauer83

Hi Jack,

Well i tought that I solved the problem, but it started searching for network again after a few hours just like your device. I tried to do a (soft)restore again but unfortunately it gave an error code (code 16) on iTunes. So I called the Apple support again and we tried to restore it again for a few times. It didn't help at all. The guy from apple said that it could be a hardware problem. I still have a year warranty, so i'm sending my device for repair. Hopefully that will fix it.

I'm afraid that doing the same is the only option.


Good Luck!

Mar 20, 2015 8:47 AM in response to pradhyumnrathi

Hey Guys i had the same problem and fixed it quite easily.


First thing you want to check is the date in settings. For some reason it has changed back to 1970.


1) Manually change this back to the correct date and year. Settings- General- Date & Time.

2) It will be set to 'Set automatically' Swipe it left so it allows you to manually select the correct date.

3) Once the correct date is selected swipe 'Set Automatically' right.

4) Reset phone in settings. Settings- General- Reset.

5) Once you phone is back on chuck in the pin number and its good as gold.


Hope this helps! 😉

May 22, 2015 8:46 AM in response to pradhyumnrathi

Hi,

I face this problem today with my Iphone 5, and that happened when my iPhone frozen and not responded, so I open it and removed the cable of the battery from the motherboard. After many attempts, I finds that the problem of signal searching was because changing the date and time after removing the cable of the battery ( it maybe because of losing battery charged for other users ).

Then, resetting the Date and Time may solve this issue.

Hope this help

PiNki

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Iphone 5 keeps searching network problem....

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