Unable to install iTunes 11.1.4.62 on Windows 7 64-bit computer

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)

Remove all of these items in the following order:

• iTunes
• Apple Software Update
• Apple Mobile Device Support (if this won't uninstall press on)
• Bonjour
• Apple Application Support

Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.

The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.

Please note:

Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.

HT1925: Removing and Reinstalling iTunes for Windows XP

HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8

tt2

If you are using a 3rd party software package to provide Airprint capability to non Airprint support printers, you will need to uninstall it as well (such as the Fingerprint software from Collobos).

If Itunes or none of the software appear in Control Panel, try restoring to a previous Windows checkpoint and then trying the procedure from TT2

Tried all the steps. Can't uninstall Apple Mobile Device Support. Cannot install itunes.

Try using the slightly more detailed process outlined in HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8. If any component fails to uninstall try moving on to the next step anyway.

tt2

I'd like to thank you for your help. I finally gave it all another shot. I downloaded quicktime and itunes, THEN...I installed them by extracting the .rar file to my desktop. This worked but I still got the itunes error. Now, I followed your steps to the "t" and removed everything. I was unable to completely remove Bonjour due to a dll that was being used by me Avast antivirus. Next, I reinstalled all individually through the extracted rar file.

Voila! at last!!

Excellent news! 🙂

tt2

So, there I was...sitting on top of the world thinking I'd figured it out! I've been using itunes since the fix to listen to media but...when I just plugged my ipad in today I got this message:"The ipad connected cannot be used. Run the iTunes installer to remove itunes, then istall the 64-bit version". Good lord. I'm not going through that **** again..am I?

Ahhh, I see that Apple Mobile DS does not install. Any ideas?

You shouldn't have to do it again if you got iTunes 11.1.4 working, however for those with problems Troubleshooting issues with iTunes for Windows updates has all the latest advice.

tt2

Okay, for those that cannot get AMDS to install, here's a fix. Worked like a charm.

http://randomwindowstips.wordpress.com/2009/12/08/windows-7-itunes-9-software-is -not-installed/#comment-2761