Q: When solving MSVCR80 issue will I lose my downloads

Thank you so much. It worked.

I am also having the issue with the MSVCR80 and mobile device issue.  I have uninstalled my itunes.  Do I need to uninstall my iCloud also?  I also am worried about losing all my music.  Any help would be appreciated.

Thanks

I too had this iTunes update problem and followed the recommended uninstall/reinstall procedures.  The iTunes app is working again and I did not lose any media files; however, the playlists I had created are gone.  Is there a way to restore my playlists by syncing from my iPOD to my PC?

Thanks!

See Empty/corrupt library after upgrade/crash.

Unfortunately it seems this particular update didn't make any changes to the database structure, so didn't create an automatic backup of the .itl file. You may find the most recent one goes back to September. You might find my scripts ImportDevicePlaylists and SyncStats useful.

tt2

Thanks ever so much turingtest2 :-)

I'm not very techie when it comes to uninstalling & reinstalling programs but your instructions were very easy to follow. I wasn't sure about the Administrator bit but it appears to have worked & iTunes is back!

Thanks again :-)

You're welcome.

tt2

Many thanks, it worked for me on XP. The Apple Mobile Device Support would not uninstall as you suggested it might not but it did not seem to affect the reult.

It's good to know some people at least have resolved the problem - I eventually managed to uninstall everything including apple mobile support as recommended by turingtest2 and reinstall ITunes but the same problem remains - I no longer have access to iTunes on my PC.

It's still not working, the installation fails with a message saying i dont have privileges...

then when i reboot my pc i get a message that this .dll is missing and might cause other things to not work properly... any other solution???

I cannot uninstall "Applt Mobile Device" even the status is started when I check the "Service panel". What can I do?? Please help.

This worked for me - so pleased thank ou.

An Apple - thats an hopur of my life I can't get back!

I fixed it!!!! but I also had to delete the common files folders related, turn off antivirus, turn off internet connection, reinstall as administrator.... uffffff!!!!

I've been dealing with this same issue for two days tried several different approaches will try some of the fixes listed here. Thanks "TT2" however I even went as far as to restored my PC back about 10 days and it's still screwed. This realy ****** me of I had a similar issue with automatic updates from HP and I shut those off I don't think I'll do any more auto updates after (if) I get this resolved. For the record I even went as far as to activate my Administrator account and attemp to reinstall and it failed miserably I'm not ver optomistic about getting this fixed.

4 times I have un-installed iTunes and re-installed as adminitrator... still missing the .dll file and it says I don't have any registered mobile devices either.  2 hours of my time so far.

Thank you.  I have deleted and downloaded so many times I was about to give up.  I had other advice on what to uniinstall but not in the detail and order you provided.  It worked the first time and all is well now.  If I could buy a pint I would.  Thank you again.