The itunes auto-update failed and now when I try to open iTunes, it get "Error 7: Window error 193. iTunes was not installed properly. Please re-install iTunes"
I reinstalled iTunes and I get the same result. Anyone else experienced this problem? (I'm on Windows 7)
Thanks!
iTunes-OTHER, Windows 7
I am on Windows 7 and have the same problem...as do HUNDREDS...Apple messed up.
I am on Windows 7 and have the same problem...as do HUNDREDS...Apple messed up.
Looks like someone at Apple FINALLY fixed their update problem. My itunes opened. Thank goodness.
I have same problem but I can't find what the fix is. I am novice so if anyone can help would really appreciate it. I did look up some "fixes" but none worked. Thank-You
The fix that Apple posted on https://discussions.apple.com/thread/5164847 did not work for me.
I had to completely uninstall all Apple programs as outlined on http://support.apple.com/kb/HT1923
Even then, I keep getting error messages trying to uninstall the components (something about no having access to a hidden directory under C:\ ) Finally, out of despiration, I continued to hit "ignore" everytime theses error messages popped up, After about 20 of these error messages, iTunes finally unistalled.
I reinstalled iTunes and it works fine now. OMG!
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2
I performed all of these steps everyone suggest but iTunes will not download. I get a thanks for downloading iTunes webpage but nothing has downloaded. And, I've run the Microsoft installer repair to no avail, plus did a clean boot upon the suggestion in a Microsoft community. I'm not a techie so I'm at the end of my rope on this and hope Apple and Micrsoft fix the problem. Any more suggestions other than wait a few weeks and try again?
From updated advice at: Troubleshooting issues with iTunes for Windows updates.
If you have difficulty downloading the iTunes setup file when the time comes to reinstall try clearing your browser's cache, changing pop-up blocker settings, or using an alternate browser.
tt2
Thanks. Before I received your message I went back to the older installer version. Took your advice about switching browsers and clearing the cache on both FireFox and IE since I had tried both browsers. That worked - I appreciate the advice.
You're welcome. 🙂
tt2
Thank you turingtest2 that appears to have solved my problem - what a relief!
You're welcome. 🙂
tt2
can i use the itunes setup i downloaded. or re download it ?
If you downloaded the installer from Apple's site then it should be fine, however if it goes wrong again then I would get a fresh copy of the installer before you retry.
tt2
thanks. working now
You're welcome. 🙂
tt2
windows error 193
