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Learn about AT&T online supportQ: I'm trying to download a audiobook I got this morning with iTunes. However, the book is frozen on "waiting" status, what is the au ... I'm trying to download a audiobook I got this morning with iTunes. However, the book is frozen on "waiting" status, what is the audiobook "waiting" for? more
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Jan 26, 2014 2:13 PM in response to josemoyetby sheila_m.,Hello Jose,
I would be concerned too if the audiobook I purchased from iTunes was not downloading on my iPhone. I have a few suggestions to get it downloaded to your iPhone.
First, I recommend checking to see if the download was interrupted:
If your download was interrupted using your iPhone, iPad, or iPod touch
- From the Home screen, tap the iTunes app.
- For iPhone or iPod touch, tap More > Downloads. For iPad, tap Downloads.
- Enter your account name and password if prompted.
- Tap the blue download arrow to resume.
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/ht1725
If the audiobook still does not download, I recommend signing out and back into the iTunes Store on your iPhone:
Changing your Apple ID account
Tap Settings > iTunes & App Stores, then tap the Apple ID signed in.
Sign out of the current Apple ID account and then sign in with another account or create a new Apple ID.
The last step states to sign in with another account, but for the situation you described, I recommend just signing in with your same Apple ID.
You can find the full article here:
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311
If you are still not able to download the audiobook, you can report an issue with this purchase using the steps in this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Best,
Sheila M.

