I'm trying to download a audiobook I got this morning with iTunes. However, the book is frozen on "waiting" status, what is the audiobook "waiting" for?

I'm trying to download a audiobook I got this morning with iTunes. However, the book is frozen on "waiting" status, what is the audiobook "waiting" for?

iPhone 4S, iOS 7.0.4

Posted on Jan 24, 2014 8:41 AM

Reply
1 reply

Jan 26, 2014 2:13 PM in response to josemoyet

Hello Jose,


I would be concerned too if the audiobook I purchased from iTunes was not downloading on my iPhone. I have a few suggestions to get it downloaded to your iPhone.


First, I recommend checking to see if the download was interrupted:

If your download was interrupted using your iPhone, iPad, or iPod touch

  1. From the Home screen, tap the iTunes app.
  2. For iPhone or iPod touch, tap More > Downloads. For iPad, tap Downloads.
  3. Enter your account name and password if prompted.
  4. Tap the blue download arrow to resume.

iTunes: How to resume interrupted iTunes Store downloads

http://support.apple.com/kb/ht1725


If the audiobook still does not download, I recommend signing out and back into the iTunes Store on your iPhone:

Changing your Apple ID account

Tap Settings > iTunes & App Stores, then tap the Apple ID signed in.

User uploaded file

Sign out of the current Apple ID account and then sign in with another account or create a new Apple ID.


The last step states to sign in with another account, but for the situation you described, I recommend just signing in with your same Apple ID.


You can find the full article here:

iOS: Changing the signed-in iTunes Store Apple ID account

http://support.apple.com/kb/HT1311


If you are still not able to download the audiobook, you can report an issue with this purchase using the steps in this article:

How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase

http://support.apple.com/kb/ht1933


Best,

Sheila M.

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I'm trying to download a audiobook I got this morning with iTunes. However, the book is frozen on "waiting" status, what is the audiobook "waiting" for?

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