PaulWhite
Level 1 (26 points)

Q: Aperture Preview Problem

I have just read a lot of advice on reducing aperture library size by changing the preview size in preferences.

 

What seems to work is:

 

select a group of photos, right click and select delete previews. If I now try to drag an image to the finder it does not display the usual plus sign. So the preview has obviously gone.

 

Now select the group again and option click to get generate previews. This works and I presume the previews are now at the new size. Images can now again be dragged from aperture onto the finder.

 

However: if I do this (delete, Generate) for a single image I can no longer drag it onto the finder or anywhere else. I get the green plus sign, which indicates a preview is available for dragging but when I dop the image I get an error message: "The operation can’t be completed because it isn’t supported.".

 

I triede quitting and restarting aperture to allow it to do any rebuilding of sharing information but this doesn't help. There seems to be no way to get back to able to drag one of the images which was processed on its own.

 

I am using aperture version 3.4.5

 

I had hoped to be able to reduce the space used on my hard disc but I am wary of trying to resize the iamges any more.

 

Any clues? Is this a bug?

 

-Paul-

iMac, Mac OS X (10.7.2)

Posted on Jan 24, 2014 10:17 AM

by léonie,Solvedanswer
léonie léonie
Level 10 (106,929 points)
iLife
A:

That is hard to check for us, Paul. We'll have to find someone also running Lion.

 

"The operation can’t be completed because it isn’t supported.".

Check, if the error only happens with one particular library, or only in your user account. If it is a system wide problem, file a bug-report using the feedback form:  Apple - Aperture - Feedback

 

If it is only in your account, try the Trouble Shooting Basics:  Aperture 3: Troubleshooting Basics

 

Léonie


Posted on Jan 25, 2014 2:30 AM

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PaulWhite

Q: Aperture Preview Problem

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  • by léonie,

    léonie léonie Jan 25, 2014 1:42 AM in response to PaulWhite
    Level 10 (106,929 points)
    iLife
    Jan 25, 2014 1:42 AM in response to PaulWhite

    Paul, i've been hoping someone else would answer this question - it is difficult for me to test this, because I have both versions - Aperture 3.4.5 and Aperture 3.5.1 installed in parallel, and they are sharing the same set of preferences and presets, so my Aperture 3.4.5 may be behaving differently from yours.

     

    I can drag the images from the Browser to the Desktop, if I recreated the preview for a single image, but it requires that the sharing of previews is enabled. With the option "Share previews with iLife and iWork" disabled, dragging the image will not work. Try to keep this option enabled, but disable the automatic craetion of previews for new projects.

    Screen Shot 2014-01-25 at 10.37.38GMT+1.PNG

     

    Léonie

  • by PaulWhite,

    PaulWhite PaulWhite Jan 25, 2014 2:02 AM in response to léonie
    Level 1 (26 points)
    Jan 25, 2014 2:02 AM in response to léonie

    Hello Leonie,

    I thought about that and have made sure the setting is on. What is strange is that I get the plus sign as though all is ok. Actually I can solve the problem for those images which I have never edited, by deleting the versions entirely and reimporting the originals which are on an external WD drive. Cannot do that of course if I have done any editing.

     

    If there was a bug I would have expected problems processing a group rather than with individual files. What I forgot to say was that I still use Lion. Not up the mountain yet.

     

    Thanks

    -Paul-

  • by léonie,Solvedanswer

    léonie léonie Jan 25, 2014 2:30 AM in response to PaulWhite
    Level 10 (106,929 points)
    iLife
    Jan 25, 2014 2:30 AM in response to PaulWhite

    That is hard to check for us, Paul. We'll have to find someone also running Lion.

     

    "The operation can’t be completed because it isn’t supported.".

    Check, if the error only happens with one particular library, or only in your user account. If it is a system wide problem, file a bug-report using the feedback form:  Apple - Aperture - Feedback

     

    If it is only in your account, try the Trouble Shooting Basics:  Aperture 3: Troubleshooting Basics

     

    Léonie


  • by PaulWhite,

    PaulWhite PaulWhite Jan 25, 2014 1:36 PM in response to léonie
    Level 1 (26 points)
    Jan 25, 2014 1:36 PM in response to léonie

    Hi,

     

    in the meantime I have reloaded the images I was having problems with. Also I repaired the library, whcih didn't seem to help. Then I needed to work with another library and did what you said to see if it was a global problem. It worked OK so I then went back to the original and found it worked there again too. Maybe swapping between libraries did the trick .

     

    Thanks for your suggestions

     

    -Paul-

  • by léonie,

    léonie léonie Jan 25, 2014 1:51 PM in response to PaulWhite
    Level 10 (106,929 points)
    iLife
    Jan 25, 2014 1:51 PM in response to PaulWhite

    That's good, that it is now working again. Perhaps switching between libraries fixed it, because this will write the preferences file again.

  • by BSHSH,

    BSHSH BSHSH Mar 22, 2014 9:35 AM in response to PaulWhite
    Level 1 (0 points)
    Mar 22, 2014 9:35 AM in response to PaulWhite

    Hi,

    I have same problem with you Paul.

    I don't know what is actual problem but I think it is kind of bug of the application (I'm using 3.5.1)

    In my case, I terminated the finder and did forced re-open.

    After that I can see the green plus sign again when I drag the image to finder, but some other time later, the problem accurs again soon. 

     

    - Sunghwa