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Jan 26, 2014 11:59 AM in response to pullenlby Allen A,Hello pullenl,
I'd recommend closing all open apps on your iPhone, then restarting the device.
iOS: Understanding multitasking
http://support.apple.com/kb/HT4211
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
If this behavior persists, you may need to restore the iPhone.
iTunes: Restoring iOS software
http://support.apple.com/kb/HT1414
Cheers,
Allen
