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All replies
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Helpful answers
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Jan 24, 2014 5:51 PM in response to Tbariby Kappy,If both computers have Firewire ports, then connect them with a Firewire cable and useTarget Disk Mode to boot the old computer. Boot your computer normally. The disk drive of the old computer will appear on the Desktop of your computer. You can then use Disk Utility to erase the drive. You will want to do this:
Drive Partition and Format
1. Open Disk Utility in your Utilities folder.
2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Click on the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Apply button and wait until the process has completed.
4. Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
5. Set the format type to Mac OS Extended (Journaled.) Click on the Security button, check the button for Zero Data and click on OK to return to the Erase window.
6. Click on the Erase button. The format process can take up to several hours depending upon the drive size.
This will assure that nothing on the drive could ever be recovered. However, you will not have an operating system to install which is a problem. Ideally, you should purchase replacement discs for the computer and install the original system with which it came.
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Apple - Support - Contact Apple Support.
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Jan 24, 2014 6:09 PM in response to Kappyby Tbari,Thanks but the volume scheme drop down menu is greyed out.
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Jan 24, 2014 6:48 PM in response to Kappyby Tbari,I didnt connect my macbook to another computer.
I just opened disk utility on my macbook and followed the instructions.
I clicked on the only hard drive i see. The drop down under volume scheme is grey/locked
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Jan 24, 2014 7:09 PM in response to Tbariby Kappy,You don't seem to understand that you cannot erase the drive you are started from. You don't have an installer disc to use. Target Disk Mode with another computer is your only option which I've explained previously. Or you purchase replacement discs from Apple.
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Apple - Support - Contact Apple Support.
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Jan 25, 2014 2:40 PM in response to Tbariby Neville Hillyer,I recently posted the following elsewhere but it may help you if you cannot use another computer:
It is difficult to remove all private data without doing a secure erase of the whole hard disk. There are varying levels of data removal described on links at this Google search.
If the root user has been used there is a hidden user folder at: /private/var/root
The following is a simple thing that some people do but it does not erase any private data.
The last time you use it:
1 - open Terminal
2 - paste the following:
rm /var/db/.AppleSetupDone
3 - hit return key
This will take the new user to the Welcome setup screen when he first powers up.
Don't do it until the last moment as you will not be able to use the Mac until you have filled in your details again.
