HT201209: Redeem iTunes or Apple Music Gift Cards and content codes

Learn about Redeem iTunes or Apple Music Gift Cards and content codes
underdog5

Q: I have entered my code #s as directed and it does not allow to accept it.

Hello:  I've entered code #  and it will not accept

 

<Personal Information Edited by Host>

iPod shuffle

Posted on Jan 25, 2014 4:17 AM

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Q: I have entered my code #s as directed and it does not allow to accept it.

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  • by King_Penguin,

    King_Penguin King_Penguin Jan 25, 2014 12:39 AM in response to underdog5
    Level 10 (135,625 points)
    iTunes
    Jan 25, 2014 12:39 AM in response to underdog5

    We are fellow users here on these forums, you're not talking to iTunes Support nor Apple - I've asked the hosts to remove the gift card code from your post (hopefully nobody has been able to redeem it on their account).

     

    If this page doesn't help, and if it's something that only iTunes Support can help with, then you can contact them via this page (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes