HT201400: If you can’t connect to the iTunes Store

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zacharylil56

Q: iPhone can't connect to iTunes even though laptop recognizes iPhone is connected

All of a sudden, my iPhone 5 and iPad mini won't sync with iTunes. My windows 8 laptop recognizes they are connected when i go into My Computer but no syncing happens and no devices are shown in iTunes. Any help please?

iPhone 5, iOS 7.0.4

Posted on Jan 24, 2014 5:41 PM