Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I want to pay 4.99 for my game, however, it shows "your purchase could not be completes." I have no idea how to solve it. btw I just changed my location and payment option for my APPLE ID.

I want to pay 4.99 for my game, however, it shows "your purchase could not be completes." I have no idea how to solve it. btw I just changed my location and payment option for my APPLE ID.

iPhone 5s

Posted on Jan 24, 2014 8:46 PM

Reply
2 replies

Apr 18, 2015 3:18 AM in response to manal59233

If you are getting a message to contact iTunes Support then to do so (these are user-to-user forums) :

- go to http://www.apple.com/support/itunes/ww

- click on your country's flag

- click on the Contact Support at the bottom of the left-hand column

- click on Contact iTunes Store Support on the right-hand side of the page

- then Purchases, Billing & Redemption

I want to pay 4.99 for my game, however, it shows "your purchase could not be completes." I have no idea how to solve it. btw I just changed my location and payment option for my APPLE ID.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.