HT201317: My Photo Stream FAQ

Learn about My Photo Stream FAQ
Tksmp
Level 1 (0 points)

Q: I just got a new I phone 5s and don't know how to get my photos from icloud back to my phone. Do you know if this is possible and how do you do it?

Just got a new iPhone 5s and I was wondering if you knew how to transfer my photos that are on my iCloud account back to my phone

Posted on Jan 24, 2014 9:36 PM

Close
Tksmp

Q: I just got a new I phone 5s and don't know how to get my photos from icloud back to my phone. Do you know if this is possible and ... more

  • All replies
  • Helpful answers

  • by gail from maine,Helpful

    gail from maine gail from maine Jan 24, 2014 9:41 PM in response to Tksmp
    Level 7 (26,971 points)
    iCloud
    Jan 24, 2014 9:41 PM in response to Tksmp

    Hi Tksmp,

     

    If you are talking about your Camera Roll photos, you would do a restore from your iCloud backup:

     

    https://support.apple.com/kb/ph12521

     

    If you are talking about your iCloud Photo Stream, then you just need to sign your iCloud account on under Settings>iCloud. Once you are connected to Wifi, the Photo Stream will download to your device. It may take a bit of time, so be patient.

     

    Best of luck!

     

    Cheers,

     

    GB

  • by Tksmp,

    Tksmp Tksmp Jan 24, 2014 9:43 PM in response to gail from maine
    Level 1 (0 points)
    Jan 24, 2014 9:43 PM in response to gail from maine

    Thanks for the help

  • by gail from maine,

    gail from maine gail from maine Jan 24, 2014 9:45 PM in response to Tksmp
    Level 7 (26,971 points)
    iCloud
    Jan 24, 2014 9:45 PM in response to Tksmp

    Welcome! Enjoy your new phone!

     

    Cheers,

     

    GB

  • by Tksmp,

    Tksmp Tksmp Jan 24, 2014 10:09 PM in response to Tksmp
    Level 1 (0 points)
    Jan 24, 2014 10:09 PM in response to Tksmp

    Gail

    I still can't find the restore in my settings under I cloud. I think I'm logged into my I cloud account. Not very good on this phone.  I am getting into my settings then I cloud. I can find the back up but nothing on the restore. Anything else I could try?

  • by gail from maine,

    gail from maine gail from maine Jan 24, 2014 10:30 PM in response to Tksmp
    Level 7 (26,971 points)
    iCloud
    Jan 24, 2014 10:30 PM in response to Tksmp

    Hi Tksmp,

     

    In the article I posted the link for, there are instructions on how do restore from backup. If you have logged onto iCloud on your device, and you can see a backup listed, then you need to then erase your device, and set it up to restore from backup:

     

    Settings>General>Reset>Erase all Content and Settings (this will clear off your device and start you from scratch)

     

    You then go through the Setup Assistant and go to "Set up your Device", and tap Restore from a backup

     

    You would then sign onto iCloud again with your iCloud account and select "Choose Backup"

     

    Choose the backup you want to restore from and it will put all of your previously backed up data onto the phone

     

    Cheers,

     

    GB