TS2446: If your Apple ID has been locked

Learn about If your Apple ID has been locked
aero747
Level 1 (3 points)

Q: Forgot (iforgot.apple.com) does not work as the account is already locked, is there another method to unlock Apple ID?

Apple ID got locked because of too many wrong security questions, iForgot doesn't work as the account is already locked, can someone help how to unlock the account?

Posted on Jan 25, 2014 1:43 AM

Close
aero747

Q: Forgot (iforgot.apple.com) does not work as the account is already locked, is there another method to unlock Apple ID?

  • All replies
  • Helpful answers

  • by JehsieK,

    JehsieK JehsieK Jan 25, 2014 2:21 AM in response to aero747
    Level 1 (55 points)
    Jan 25, 2014 2:21 AM in response to aero747

    If you can't remember the answers for your security questions and your Apple ID is now locked, you have to wait 8 hours. Your Apple ID will be reenable automatically after 8 hours. As I understand, the 8 hour lock is only related to your security questions/password so purchasing free content should be work. If you do not have a rescue mail to reset your questions, you have to contact Apples Account security team. Here you can find the world wide support phone numbers for your country:

     

    http://support.apple.com/kb/HE57

     

    They can verify your identity and reset the questions. Afterwards you can setup new questions.

  • by King_Penguin,

    King_Penguin King_Penguin Jan 25, 2014 2:25 AM in response to aero747
    Level 10 (133,666 points)
    iTunes
    Jan 25, 2014 2:25 AM in response to aero747

    iforgot.apple.com should work if the account is disabled - you are not able to reset your account via it  ? If not then you will need to contact iTunes Support / Apple in your country to get it enabled, and you can get your questions reset at the same time.

     

    Contacting Apple about account security : http://support.apple.com/kb/HT5699

  • by CarlosNobre,

    CarlosNobre CarlosNobre Jul 6, 2016 2:05 PM in response to King_Penguin
    Level 1 (4 points)
    iCloud
    Jul 6, 2016 2:05 PM in response to King_Penguin

    Useless .... contacted them since my account always saya the server has some sort of error and im waiting for almost a week by now for an answer