i forgot password of icloud,i know apple id,but i don't know what email that apple sent email to reset my password.What should i do ?

My device just upgrade ios 7.0.4,and i restore from old backup.after that,i see icloud declare

i forgot my password,i reset password by email.i wait for long time to see email from apple but don't see anything

can i know name of email that apple sent to me ?

how can i contact apple to solve it ?

Please help me

iPhone 4S, iOS 7.0.4

Posted on Jan 25, 2014 7:40 AM

Reply
10 replies

Jan 25, 2014 2:55 PM in response to hotmit

Welcome to the Apple Community.


Put in a request for another verification e-mail to be sent to you.


Start here, change your country if necessary and go to manage your account.


Also check your Mail rules and filtering, the verification mail may be going to a junk folder or even being deleted altogether. You may also wish to contact your mail provider to see if their spam filters are removing the email before it gets to you.

Jan 26, 2014 7:54 AM in response to hotmit

If you don't know your password, don't know your security questions and don't have a rescue address or don't receive a reset email, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.


If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

May 17, 2014 4:05 AM in response to hotmit

hotmit wrote:


i try to show evidence to everybody

Never post your email address (nor telephone or equipment serial numbers) - spammers will pick it up sooner or later and you will get more spam than you already do.

what should i do for my problem ?

Go to https://getsupport.apple.com ; click' See all products and services', then 'More Products and Services, then 'Apple ID', then 'Other Apple ID Topics' then 'Lost or forgotten Apple ID password'.

May 18, 2014 9:05 AM in response to hotmit

When you go to https://getsupport.apple.com you will see a country name at top left. If yours isn't 'Vietnam' go to https://getsupport.apple.com/LocaleChange.action and click the 'Asia Pacific' map. You will see a list of countries - I don't know if Vietnam is included because I can't read the ideograms. If it isn't, go to


http://www.apple.com/asia/support/icloud/


and see whether that provides you with a route to Support.

May 18, 2014 10:28 AM in response to Roger Wilmut1

i try to reset my icloud password,they sent me the email but when i try to log on it says that my password or id is wrong(i have a iphnoe 5s) i am from romania,i called in america they sent me the e-mail but like i said nothing,also i try to reset from iforgotapple,but i dont know where the e-mail is going.I have bought my phone from a store.

Please help me i am desperate the phone is like this for about 3 months,and the store says is my fault.


Please help me!

😟

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i forgot password of icloud,i know apple id,but i don't know what email that apple sent email to reset my password.What should i do ?

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