5 Replies Latest reply: Feb 4, 2014 6:14 AM by theplacidcasual
weaverrc Level 1 (0 points)

During the installation of Itunes I get the following error:  Service 'Apple Mobile Device' (Apple Mobile Device) failed to start. Verify that you have sufficient privledges to start system service.   I then have three buttons abort, retry and ignore.  I have hit each button once and got no good results.

iPad 2 Wi-Fi + 3G, iOS 7.0.4
  • kristinafromox Level 1 (0 points)

    yes i am also getting this, occured firstly during an itunes software update!!

    I have uninstalled and tried to re install itunes but keep getting this error message and cannot get past it. Please help

  • amsmiker Level 1 (0 points)

    Same problem here, very frustrating.  Surprised that Apple doesn't have a fix.

  • paguirre7 Level 1 (0 points)

    Does anyone know if this issue has been addressed?  Inititally, I couldn't open iTunes.  I uninstalled iTunes and corresponding programs and tried to reinstall as an Administrator. No luck

  • Nigel280 Level 1 (0 points)

    Had uninstalled iTunes, after previously couldn't open iTunes. When trying to install then got the"Apple Mobile Device" failed to start.


    Had to uninstall all apple programmes, when tried to run install of iTunes from web page the got the abort, retry or ignore message. However, found if downloaded iTunes install  .exe to desktop and then ran as administrator it worked.


    Several hours wasted, but iTunes is working!

  • theplacidcasual Level 1 (0 points)

    Chaps and chapesses,


    I too was having the same problem when I tried to update and then unfortunately uninstall and re-install itunes. But, like Nige above me says, you need to uninstall all your Apple software and then re-install itunes.


    Have a look at the response given to this forum post:




    I did exactly as the turingtest2 said:


    I removed all of these items in the following order:

    • iTunes
    • Apple Software Update
    • Apple Mobile Device Support
    • Bonjour
    • Apple Application Support


    Then I restarted my computer, and the install of itunes worked like a dream. None of this ignore, abort, cancel nonsense.


    Hopefully all your respective versions of itunes will work soon. Cheers Nigel280