iTunes.exe - Entry Point Not Found

Canot open iTunes after downloading recent updates: Here's the text of the error message:


iTunes.exe - Entry Point Not Found

4 The procedure entry point

?videoTracks@QTMovie@©QBE?AV?SVectcr©V?SRefPtr©VQTTracL©

@@***©@SOA@VCrashOnOverflow@2@©***@©XZ could not be

located in the dynamic link library C:\Program Files (xSó)\Common

Files\Apple\Apple Application Support\WebKit.dll.

OK

Windows 8

Posted on Jan 25, 2014 8:43 AM

Reply
7 replies

Jan 27, 2014 1:19 PM in response to markwhit

I am having the same problem, with the same error:User uploaded file

When I press OK, I get this message:

User uploaded file

  • I have tried copying the QTCF.dll from C:\Program Files (x86)\Common Files\Apple\Apple Application Support to C:\Program Files (x86)\Common Files\Apple\Mobile Device Support, as suggested on another forum.
  • I have tried copying the libxml2.dll from C:\Program Files (x86)\Common Files\Apple\Apple Application Support to C:\Program Files (x86)\Common Files\Apple\Mobile Device Support, as suggested on another forum.
  • I have uninstalled iTunes and reinstalled, then rebooted.

I am running Windows 8, and this problem started when I upgraded to the newest version of iTunes.

Jan 27, 2014 1:23 PM in response to NeilBSweet

I continued to search the forums and came across this one:

https://discussions.apple.com/thread/5817429?answerId=24606602022#24606602022

I want to give credit to naminegalgbigglesfor solving this one for me. Here is the solution that he posted:


Copy QTMovieWin.dll from

c:\Program Files (x86) \Common Files\Apple\Apple Application Support

and paste into

c:\Program Files (x86) \ iTunes


I believe that I recall having problems with this dll each time I have upgraded iTunes, so I'll be sure to check this particular one next time too.

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iTunes.exe - Entry Point Not Found

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