My IPOD Nano 6th generation screen is black and won't respond

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My IPOD Nano 6th generation screen is black and won't respond

I have reset the IPOD Nano, it will respond to my PC and sync to my car stero but the touch screen just stays black and won't respond- what should I do?

iPod nano (6th generation), Windows 7

Posted on Jan 25, 2014 10:37 AM

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Answer 1

mario49

Community Specialist

Jan 27, 2014 1:23 PM in response to jennyk1449

Hello jennyk1449,

Thanks for using Apple Support Communities.

For more information on this, take a look at:

iPod troubleshooting basics and service FAQ

http://support.apple.com/kb/ts1382

Your iPod doesn't respond, won't turn on, or the display remains blank

If your iPod doesn't respond, is "frozen", won't turn on, or nothing appears on the LCD screen check for these possible causes:

If your iPod has a Hold switch, it may be on. Check the Hold switch to make sure it's not in the locked position. If it is, unlock it and try using iPod again.Tip: Even if the Hold switch is already in the unlocked position, it's sometimes helpful to toggle it so it's locked and unlocked again.
You may need to reset your iPod. Resetting your iPod does not affect your music or data files.
Your iPod's battery may not be charged. Plug your iPod in, wait for a moment, press a button to turn it on, and check the screen. Here are some easy steps to get the most out of your battery. Note: On recent iPod models, when the battery is completely empty, your computer may not recognize your iPod for up to 30 minutes even though it's connected and charging.

iPod nano (6th generation): Hardware troubleshooting

http://support.apple.com/kb/TS3474

Best of luck,

Mario

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