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penelope184 Level 1 Level 1 (0 points)

All of a sudden my iTunes stopped working, and I get the following error messages:

 

1. the program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem

 

and

 

2. iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 126).

 

Now I've checked the forums and followed the advice of uninstalling all Apple applications, rebooting, and reinstalling iTunes.

 

This is not working. I've tried installing as Administrator but doesn't make any difference at all.

 

There must be a way to fix this? I'm not a tech geek but I want to avoid having to take my laptop back to factory settings to sort this out.

 

Thanks

 

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