HT202618: Use Conference Room Display mode and related settings on your Apple TV

Learn about Use Conference Room Display mode and related settings on your Apple TV
Tassie Craig

Q: When sending a tv show or movie to my apple Tv, it starts, then freezes, the little "wheelie" things appears and then nothing. This is new and I've never had trouble before. Any ideas ?

As above, when sending a TV show or movie to my Apple TV, it starts, goes for a few seconds, freezes, the "wheel" appaears on the bottom and then stops. Any ideas ?

This is a recent development  and has not happend previously.

iMac

Posted on Jan 25, 2014 12:09 PM

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Q: When sending a tv show or movie to my apple Tv, it starts, then freezes, the little "wheelie" things appears and then nothing. Thi ... more

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  • by Winston Churchill,

    Winston Churchill Winston Churchill Jan 25, 2014 12:25 PM in response to Tassie Craig
    Level 10 (103,693 points)
    Apple TV
    Jan 25, 2014 12:25 PM in response to Tassie Craig

    Try the following steps, check whether things are working after each step where appropriate, before trying the next.

     

    1. Restart the Apple TV (Settings > General > Restart).
    2. Restart the Apple TV by removing ALL the cables for 30 seconds.
    3. Restart your router. (Also try removing it’s power cord for at least 30 seconds)
    4. Reset the Apple TV (Settings > General > Reset > Reset all settings)
    5. Restore the Apple TV (Settings > General > Reset > Restore)