HT203345: iTunes: Downloading iTunes for Windows using Internet Explorer

Learn about iTunes: Downloading iTunes for Windows using Internet Explorer
thornbirds
Level 1 (0 points)

Q: I tried to update my itunes to the most current version. Gave me an error saying an app has made an attempt to load the C RUNTIME LIBRARY incorrectly. Then later it a new message saie windows error 1114 Reinstall Itunes. I don't want to lose my data

I am unable to update my itunes. I received the following message. "An app has made an attempt to load the C runtime librarhy incorrecly. Showed this number R6034 " It stated contact the applications support team. Tried again and received Error 7 windows error 1114 Reinstall iTunes and I need help. Thanks

Windows XP

Posted on Jan 25, 2014 12:55 PM

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thornbirds

Q: I tried to update my itunes to the most current version. Gave me an error saying an app has made an attempt to load the C RUNTIME ... more

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  • by turingtest2,

    turingtest2 turingtest2 Jan 25, 2014 12:57 PM in response to thornbirds
    Level 10 (86,377 points)
    Apple TV
    Jan 25, 2014 12:57 PM in response to thornbirds

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)

     

    Remove all of these items in the following order:

    • iTunes
    • Apple Software Update
    • Apple Mobile Device Support (if this won't uninstall move on to the next item)
    • Bonjour
    • Apple Application Support

     

    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.

     

     

     

    The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.

     

     

     

    Please note:

    Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.

    HT1925: Removing and Reinstalling iTunes for Windows XP

    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8

     

     

    tt2