JBrehm01
Level 1 (0 points)

Q: com.apple.MediaLibraryService

The new version of Pages consistently faults on calls to "com.apple.MediaLibraryService". Is this a known issue, and are there workarounds?

OS X Mavericks (10.9)

Posted on Jan 25, 2014 1:46 PM

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JBrehm01

Q: com.apple.MediaLibraryService

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  • by fruhulda,

    fruhulda fruhulda Jan 25, 2014 2:10 PM in response to JBrehm01
    Level 6 (15,126 points)
    Jan 25, 2014 2:10 PM in response to JBrehm01

    Not heard of. What are you trying to do? Which version of Pages 5  are you using?

  • by JBrehm01,

    JBrehm01 JBrehm01 Jan 25, 2014 2:23 PM in response to fruhulda
    Level 1 (0 points)
    Jan 25, 2014 2:23 PM in response to fruhulda

    Brand new, 5.1 (1769). It's making Pages effectively unusable since the dialog to send the report to Apple comes up every minute or so, faster on my other computers. I note that Pages on my iPad just crawls along, generally unresponsive to typing in a very plain Times font.

     

    Argh.

  • by Tom Gewecke,

    Tom Gewecke Tom Gewecke Jan 25, 2014 2:48 PM in response to JBrehm01
    Level 9 (79,521 points)
    Jan 25, 2014 2:48 PM in response to JBrehm01

    JBrehm01 wrote:

     

    I note that Pages on my iPad just crawls

     

    You might search/ask about that at

     

    https://discussions.apple.com/community/app_store/iwork_for_ios

  • by Tom Gewecke,

    Tom Gewecke Tom Gewecke Jan 25, 2014 2:51 PM in response to JBrehm01
    Level 9 (79,521 points)
    Jan 25, 2014 2:51 PM in response to JBrehm01

    JBrehm01 wrote:

     

    The new version of Pages consistently faults on calls to "com.apple.MediaLibraryService".

     

    Search google on   com.apple.MediaLibraryService   to see some other reports.

  • by FFlo,

    FFlo FFlo Jan 28, 2014 5:50 AM in response to JBrehm01
    Level 1 (0 points)
    Jan 28, 2014 5:50 AM in response to JBrehm01

    Same problem here. It takes all my CPU and memory and sometime, the process crashes. Any solutions?

  • by simonrobertsxyz,

    simonrobertsxyz simonrobertsxyz Feb 3, 2014 5:56 AM in response to JBrehm01
    Level 1 (0 points)
    Feb 3, 2014 5:56 AM in response to JBrehm01

    Just spent 15 mins on the phone to AppleCare, was having the same problem within iTunes. These steps solved the problem for me:

     

    -Shut down

    -Reboot in Safe mode (shift key at boot)

    -Open affected program

    -Restart in normal mode.

     

    Seemed really simple to me but it got it sorted.

     

    Hope that helps.

  • by JBrehm01,

    JBrehm01 JBrehm01 Feb 3, 2014 7:20 AM in response to JBrehm01
    Level 1 (0 points)
    Feb 3, 2014 7:20 AM in response to JBrehm01

    This remedy did not succeed on my Mac. I will try the faster Mac at the office to see if it works there, but I have no particular hopes.

  • by Carl Perkins,

    Carl Perkins Carl Perkins Feb 3, 2014 8:54 AM in response to simonrobertsxyz
    Level 2 (225 points)
    Feb 3, 2014 8:54 AM in response to simonrobertsxyz

    I rebooted in Safe Mode. Launched Pages (with a blank page) and Numbers (with 3 small, simple spreadsheets I use regularly).

     

    In Safe Mode:

    com.apple.MediaLibraryService 1.35 GB (first instance)

    com.apple.MediaLibraryService 1.35 GB (second instance)

    Numbers 517.6 MB

    Pages 485.5 MB

     

    After restarting:

    com.apple.MediaLibraryService 1.35 GB (first instance)

    com.apple.MediaLibraryService 1.35 GB (second instance)

    Numbers 568.8 MB

    Pages 507.7 MB

     

    So, the proposed AppleCare remedy made things worse, if anything.

  • by Homeworld,

    Homeworld Homeworld Feb 4, 2014 8:14 PM in response to JBrehm01
    Level 1 (15 points)
    Feb 4, 2014 8:14 PM in response to JBrehm01

    Seems to be a runaway process issue affecting Pages 5.1, Numbers 3.1, and iTunes 11.1.4 (possibly earlier).

     

    Symptoms include app crashing with a message implicating com.apple.MediaLibraryService, noticeable performance slowdowns in iTunes and elsewhere (to the point of songs freezing skipping), and fans coming on due to heat generated by high processor utilization (I'm seeing 108% in a quad-Core i7 w/16GB RAM).

     

    Google com.apple.MediaLibraryService for many other reports of the exact same problem.

  • by FFlo,

    FFlo FFlo Feb 5, 2014 11:10 AM in response to simonrobertsxyz
    Level 1 (0 points)
    Feb 5, 2014 11:10 AM in response to simonrobertsxyz

    Tried it.

    Didn't work.

    I resigned myself to use Word while Aple try to come up with a solution... if they're really trying...

  • by Walther Schoonenberg,

    Walther Schoonenberg Walther Schoonenberg Feb 8, 2014 2:07 AM in response to JBrehm01
    Level 1 (0 points)
    Feb 8, 2014 2:07 AM in response to JBrehm01

    I've also tried the safe mode, but even then the problem remains, so it is not a problem of third party sofyware.  We definitely need an update for the new Pages and Keynote under Mavericks, because there is a serieus memory leak that consumes all resources until the MacBook is unworkable slow (especially if you open both apps at the same time). Only a reboot helps; that means I have to reboot every day! Apple, do something about his annoying bug. I'm an happy Apple user for years and for the first time I'm considering a swap to Windows again. Even Vista was more workable. I'm losing productivity!!!!!!!!!

  • by PeterBreis0807,

    PeterBreis0807 PeterBreis0807 Feb 8, 2014 4:40 AM in response to Walther Schoonenberg
    Level 8 (35,825 points)
    Mac OS X
    Feb 8, 2014 4:40 AM in response to Walther Schoonenberg

    Why not just use Pages '09?

     

    You dont have to put up with Pages 5's problems.

     

    Peter

  • by Walther Schoonenberg,

    Walther Schoonenberg Walther Schoonenberg Feb 10, 2014 12:26 PM in response to PeterBreis0807
    Level 1 (0 points)
    Feb 10, 2014 12:26 PM in response to PeterBreis0807

    Yes, thank you, you are wright of course. I should downgrade to Pages 09 before Pages 5 has a serious update.

  • by FFlo,

    FFlo FFlo Feb 10, 2014 12:59 PM in response to PeterBreis0807
    Level 1 (0 points)
    Feb 10, 2014 12:59 PM in response to PeterBreis0807

    The ironic thing is I deleted the old Pages. When I first had troubles with Mavericks and my slow OS, I didn't realize that the problem came from that process and Pages, so I intelligently decided to clean my OS and get rid of my old apps. Genius!

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