The new version of Pages consistently faults on calls to "com.apple.MediaLibraryService". Is this a known issue, and are there workarounds?
OS X Mavericks (10.9)
Not heard of. What are you trying to do? Which version of Pages 5 are you using?
Brand new, 5.1 (1769). It's making Pages effectively unusable since the dialog to send the report to Apple comes up every minute or so, faster on my other computers. I note that Pages on my iPad just crawls along, generally unresponsive to typing in a very plain Times font.
Argh.
JBrehm01 wrote:
I note that Pages on my iPad just crawls
You might search/ask about that at
https://discussions.apple.com/community/app_store/iwork_for_ios
JBrehm01 wrote:
The new version of Pages consistently faults on calls to "com.apple.MediaLibraryService".
Search google on com.apple.MediaLibraryService to see some other reports.
Same problem here. It takes all my CPU and memory and sometime, the process crashes. Any solutions?
Just spent 15 mins on the phone to AppleCare, was having the same problem within iTunes. These steps solved the problem for me:
-Shut down
-Reboot in Safe mode (shift key at boot)
-Open affected program
-Restart in normal mode.
Seemed really simple to me but it got it sorted.
Hope that helps.
This remedy did not succeed on my Mac. I will try the faster Mac at the office to see if it works there, but I have no particular hopes.
I rebooted in Safe Mode. Launched Pages (with a blank page) and Numbers (with 3 small, simple spreadsheets I use regularly).
In Safe Mode:
com.apple.MediaLibraryService 1.35 GB (first instance)
com.apple.MediaLibraryService 1.35 GB (second instance)
Numbers 517.6 MB
Pages 485.5 MB
After restarting:
com.apple.MediaLibraryService 1.35 GB (first instance)
com.apple.MediaLibraryService 1.35 GB (second instance)
Numbers 568.8 MB
Pages 507.7 MB
So, the proposed AppleCare remedy made things worse, if anything.
Seems to be a runaway process issue affecting Pages 5.1, Numbers 3.1, and iTunes 11.1.4 (possibly earlier).
Symptoms include app crashing with a message implicating com.apple.MediaLibraryService, noticeable performance slowdowns in iTunes and elsewhere (to the point of songs freezing skipping), and fans coming on due to heat generated by high processor utilization (I'm seeing 108% in a quad-Core i7 w/16GB RAM).
Googlecom.apple.MediaLibraryServicefor many other reports of the exact same problem.
Tried it.
Didn't work.
I resigned myself to use Word while Aple try to come up with a solution... if they're really trying...
I've also tried the safe mode, but even then the problem remains, so it is not a problem of third party sofyware. We definitely need an update for the new Pages and Keynote under Mavericks, because there is a serieus memory leak that consumes all resources until the MacBook is unworkable slow (especially if you open both apps at the same time). Only a reboot helps; that means I have to reboot every day! Apple, do something about his annoying bug. I'm an happy Apple user for years and for the first time I'm considering a swap to Windows again. Even Vista was more workable. I'm losing productivity!!!!!!!!!
Why not just use Pages '09?
You dont have to put up with Pages 5's problems.
Peter
Yes, thank you, you are wright of course. I should downgrade to Pages 09 before Pages 5 has a serious update.
The ironic thing is I deleted the old Pages. When I first had troubles with Mavericks and my slow OS, I didn't realize that the problem came from that process and Pages, so I intelligently decided to clean my OS and get rid of my old apps. Genius! 😀
I downgraded from Pages 5 tot Pages 09. And now Mavericks is working as it should be. No greedy memory consumption anymore. So I'm very happy but at the same time very disappointed in Apple. It is a disgrace.
com.apple.MediaLibraryService
