upgraded to 11.1.4.62. Now iTunes is saying "An iPod has been detected, but could not be identified properly. Disconnect then reconnect ..." I removed iTunes and reinstalled. I stopped and started the service. I reset the iPod. When I put it in disk

Doublechecking. Have you worked through the following troubleshooting document?

iPod nano: Error message saying that iPod 'could not be identified properly'

you should stopp offering this advice. It doesnt work anbd, if you read the OP, he already did that.

Hi there - I've spoken with Apple and here is their response (worked for me). You need to uninstall not only iTunes, but also (in this order):

1) iTunes

2) Apple Software Update

3) Apple Mobile Device Support

4) Bonjour

5) Apple Application Support

Then you restart your computer.

Then you install the latest version of iTunes (which will reinstall all those things you uninstalled).

Then you restart your computer again.

Mine is working perfectly again now.

I hope it works for you,

Carmen.

I did all the above steps in that order and it still does not work.