Problems syncing iPad since updating to new version of iTunes

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Problems syncing iPad since updating to new version of iTunes

Ever since updating to the new version of iTunes yesterday afternoon, my iPad refuses to sync with my iMac. Instead, it simply gives me the message "The iPad cannot be synced. An unknown error occurred (-50)." I have tried completely restarting my iPad, my iMac, and my wireless network, and nothing works. I'm getting more than a little irritated. Anybody have any advice on how to rectify this issue, short of praying that Apple issues a fix in six months?

iPad (4th gen) Wi-Fi, iOS 7.0.4

Posted on Jan 25, 2014 5:37 PM

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Answer 1

Demo

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166,494 points

Jan 25, 2014 6:29 PM in response to psyemh

I realize that this doesn't solve your problem, but can you sync the iPad if you use the cable?

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Answer 2

Jan 25, 2014 7:24 PM in response to psyemh

iPad not appearing in iTunes

http://www.apple.com/support/ipad/assistant/itunes/http://www.apple.com/support/ipad/assistant/itunes/

iOS: Device not recognized in iTunes for Mac OS X

http://support.apple.com/kb/TS1591http://support.apple.com/kb/TS1591

iOS: Device not recognized in iTunes for Windows

http://support.apple.com/kb/TS1538http://support.apple.com/kb/TS1538

iTunes for Windows: iTunes can't contact the iPhone, iPad, or iPod software update server

http://support.apple.com/kb/ts1814http://support.apple.com/kb/ts1814

iTunes for Windows: Device Sync Tests

http://support.apple.com/kb/HT4235http://support.apple.com/kb/HT4235

IOS: Syncing with iTunes

http://support.apple.com/kb/HT1386http://support.apple.com/kb/HT1386

Apple - Support - iPad - Syncing

http://www.apple.com/support/ipad/syncing/http://www.apple.com/support/ipad/syncing/

iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing

http://support.apple.com/kb/ts4062http://support.apple.com/kb/ts4062

iOS: "Not enough free space" alert when trying to sync

http://support.apple.com/kb/ts1503http://support.apple.com/kb/ts1503

 Cheers, Tom 😉

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Answer 3

psyemh Author

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Jan 26, 2014 8:55 AM in response to Demo

Yes, I've been using the cable connected directly to the iMac and it still gives me the same error message. Tried restarting everything again fresh this morning and I'm still getting the same error messages. This only started immediately after installing the latest iTunes update on Friday evening around 6:15 PM ET, so I'm sure that has to be the cause, but I'm at a loss at how to correct it.

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Answer 4

Jan 26, 2014 9:21 AM in response to psyemh

Go to setting-general-reset-reset all settings. This should fix the issue. Repost if it doesn't.

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Answer 5

psyemh Author

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Jan 26, 2014 9:38 AM in response to Myninjaninja

Still no success. Did the setting-general-reset-reset all settings, and it still won't sync. Very bizarre, and very irritating.

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Answer 6

Jan 26, 2014 9:55 AM in response to psyemh

http://support.apple.com/kb/TS1583

This should better explain a little bit Better of what going on. I would say also trying to restore your iPhone and see if it will sync that way. If it does then somewhere in the current software and iTunes are communicating. But first try what it says in the article as it has something to do with purchased content.

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Answer 7

psyemh Author

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Jan 27, 2014 7:05 PM in response to Myninjaninja

Strangely, I haven't had any issues with my iPhone syncing with the iMac (the iPhone is a 5S and I've only had it for less than 2 weeks). I don't have any of the add-on software listed in the article above, and I'd never had a single issue with the iPad failing to sync until this most recent iTunes update on the iMac. I'll be the first to admit that I'm pretty much functionally illiterate when it comes to the finer aspects of technology, but I'm willing to bet that the issue has to be related to a flaw in the iTunes update itself. I'm just really frustrated at this point since nothing seems to be solvable.

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Answer 8

Feb 7, 2014 7:03 PM in response to psyemh

This is a problem with the I-pad not syncing with Itunes. Mine has not synced properly since I updated Itunes. The sync never completes nor do the photos sync properly with iphoto

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