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I cannot sign into App Store. "unknown error" and then "We cannot complete your request. There has been an error in the App Store. Please try again later. (4)"

I cannot sign in to the App Store.


I changed countries a few months ago and updated all my account info and everything was working fine, until recently, while trying to upgrade my softwear to Mavericks, which I cannot do. My apple Username and password work fine on iTunes and on my iPhone. I can also access all my account info when I sign in through the website. It just will not work for the App Store on my Mac Pro.


When I click "Welcome" under Quick Links it asks me to sign in. I sign in with my Apple Username and Password and then it DOES NOTHING


When I click on "Free Upgrade" and then "Install" on the mavericks software, it asks me to sign in again. This time it says "unknown error" and then it says "We cannot complete your request. There has been an error in the App Store. Please try again later. (4)"


:\


I''m completely blocked. I cannot procede without being able to update my software. Please help me.


Rhea

Mac Pro, OS X Mountain Lion (10.8.5)

Posted on Jan 25, 2014 11:05 PM

Reply
5 replies

Jan 27, 2014 9:31 AM in response to Rhea88

You could try this.

Back up all data.

Triple-click anywhere in the line below on this page to select it:

/Library/Preferences/SystemConfiguration/NetworkInterfaces.plist


Right-click or control-click the line and select


Services Reveal

from the contextual menu.* A folder should open with an item selected. Move the selected item to the Trash. You may be prompted for your administrator login password. Reboot and test. If there's no change, restore the item you deleted from a backup, overwriting the one that may have been created in its place. Otherwise, you may need to recreate some of your settings in the Network preference pane.

*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select

Go Go to Folder...

from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.

Credit for this solution to ASC member luis.pinhor.

I cannot sign into App Store. "unknown error" and then "We cannot complete your request. There has been an error in the App Store. Please try again later. (4)"

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