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Question: iTunes update 11.1.4 produces an error message R6034 "An applicaton has made an attempt to load the C runtime library incorrectly" When that error is acknowledged, a second windows error 1114 "error 7" displays "iTunes was not installed correctly". HELP!

iTunes update 11.1.4 produces an error message R6034 "An applicaton has made an attempt to load the C runtime library incorrectly" When that error is acknowledged, a second windows error 1114 "error 7" displays "iTunes was not installed correctly". I also tried to downloadiTunes 11.1.4 at th Apple website and that did not work either-It stalled with an erro message that stated the "mobile service" would not open HELP!

Windows 7, iTunes on my desktop PC

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Hi Doug! I was having the same problem but after reading a lot of answers I found the solution. First of all you need unistall ALL THE SOFTWARE OF APPLE from your computer, I mean BONJOUR, QUICKTIME, ITUNES, APPLE SOFTWARE UPDATE, APPLE MOBILE DEVICE SUPPORT and the other one that is from compatibility with apps of apple, after that you must verify if this folders are removed if they don't then remove it:


  • C:\Program Files\Bonjour
  • C:\Program Files\Common Files\Apple\
  • C:\Program Files\iTunes\
  • C:\Program Files\iPod\

If you have a 64-bit version of Windows, you'll need to confirm that the following folders have been removed:

  • C:\Program Files (x86)\Bonjour
  • C:\Program Files (x86)\Common Files\Apple\
  • C:\Program Files (x86)\iTunes\
  • C:\Program Files (x86)\iPod\


Then if you have ccleaner you can use it to clean all registers left, then reboot and try to install iTunes 11.1.4 again as administrator... That works for me, I hope that helps you too...

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Jan 26, 2014 7:38 PM in response to doug32500 In response to doug32500

Hi Doug! I was having the same problem but after reading a lot of answers I found the solution. First of all you need unistall ALL THE SOFTWARE OF APPLE from your computer, I mean BONJOUR, QUICKTIME, ITUNES, APPLE SOFTWARE UPDATE, APPLE MOBILE DEVICE SUPPORT and the other one that is from compatibility with apps of apple, after that you must verify if this folders are removed if they don't then remove it:


  • C:\Program Files\Bonjour
  • C:\Program Files\Common Files\Apple\
  • C:\Program Files\iTunes\
  • C:\Program Files\iPod\

If you have a 64-bit version of Windows, you'll need to confirm that the following folders have been removed:

  • C:\Program Files (x86)\Bonjour
  • C:\Program Files (x86)\Common Files\Apple\
  • C:\Program Files (x86)\iTunes\
  • C:\Program Files (x86)\iPod\


Then if you have ccleaner you can use it to clean all registers left, then reboot and try to install iTunes 11.1.4 again as administrator... That works for me, I hope that helps you too...

Jan 26, 2014 7:38 PM

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Question: iTunes update 11.1.4 produces an error message R6034 "An applicaton has made an attempt to load the C runtime library incorrectly" When that error is acknowledged, a second windows error 1114 "error 7" displays "iTunes was not installed correctly". HELP!