Stolen iphone 5s

Question

Level 1

9 points

Stolen iphone 5s

My phone was stolen from me at knife-point on Friday. It wasn't locked and it unfortunately it had all my banking and personal information on it. I used Find my Iphone to request to erase the information on it a few hours after it happened. However, do you guys think I should remove it from my account as well? It says if I do it would remove my apple ID and thieves could sell it. I'm more concerned about them figuring out my password for my apple ID and having access to all my personal and banking information.

I'd really appreciate some advice. I'm truly so upset this happened and don't know the best route to take.

Thank you so much.

iPhone 5s

Posted on Jan 26, 2014 12:35 PM

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Answer 1

wegras

Level 6

15,305 points

Jan 26, 2014 12:38 PM in response to PsychMA

As long as you had "find my iPhone activated the activation lock will kick in and as long as it was passcode protected you should be ok

see here for an explanation of Acivation lock

http://support.apple.com/kb/PH13695

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Answer 2

PsychMA Author

Level 1

9 points

Jan 26, 2014 12:42 PM in response to wegras

Thank you very much for your response Peter but my phone wasn't locked so I assume they had about an hour to explore what was on my phone and find my banking info.

I had Find my iPhone but it seems as if the phone I bought yesterday had that new Activation Lock feature whereas my other one didn't even though it was a 5s as well.

Do you recommend not removing it from the account?

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Answer 3

PhilipRoy

Level 3

897 points

Jan 26, 2014 12:43 PM in response to PsychMA

PsychMA wrote:

I used Find my Iphone to request to erase the information on it a few hours after it happened. However, do you guys think I should remove it from my account as well? It says if I do it would remove my apple ID and thieves could sell it.

The beauty behind the new iOS 7.0.4 is that with the new 'activation lock' in place the senario you are describing is in FACT inaccurate. What you've done to erase all data on your device then effectivily then removes all data from your device such that NO one can aceess your personal data. However, after doing this (erasing all content) this does NOT remove the password that was used when setting up find my device. The only way one is able to sell this device or for that matter to reuse the device is to know the password that was created when setting up 'find my device'.

I'm very sorry for this criminal act that is in fact the worst of this occurance as the device now is unusable unless you are able to collect the device from the perpatrator. The thief taking the device now owns nothing more than a very expensive paper weight.

again my apolgies for your unfortunate situation.

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Answer 4

sberman

Level 10

263,751 points

Jan 26, 2014 12:46 PM in response to PsychMA

PsychMA wrote:

I'm more concerned about them figuring out my password for my apple ID and having access to all my personal and banking information.

It sounds like you're not feeling too secure about the robustness of your Apple ID password.

Why not simply change it to make it more secure?

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Answer 5

wegras

Level 6

15,305 points

Jan 26, 2014 12:47 PM in response to PsychMA

No passcode ,very foolish

Change your passwords and advise financial institutions your Accounts may be comprommised

Activation came with iOS7 from release of 5S read the doc that is why I posted it .......

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Answer 6

PsychMA Author

Level 1

9 points

Jan 26, 2014 12:50 PM in response to PhilipRoy

Thank you very much.

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Answer 7

Apr 20, 2014 5:53 AM in response to PsychMA

Hey guys ,,My iPhone 5s was lost ,,, how can I find my iPhone using the serial Number cause before losing it I had my 3G connection disabled which is why I couldn’t locate it with “Find my iPhone” application. please hellp me

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Answer 8

KiltedTim

Level 10

195,387 points

Apr 20, 2014 6:51 AM in response to Ahmad Nassar

You can't track it via serial number. You can only track it using Find my iphone.

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