3 Replies Latest reply: Jan 28, 2014 1:54 AM by darkhelios77
Becca_Mason Level 1 Level 1

My Ipod is connected to my laptop and it is charging but not syncing, can someone tell me what i can do ? I have tried unistalling and reinstalling itunes but that hasnt worked, it doesnt even show the ' device'word in the right hand corner next to itunes store

iPod touch (5th generation), iOS 7.0.4
  • lllaass Level 10 Level 10
  • faith918 Level 1 Level 1

    I am having the same problem & I have uninstalled & reinstalled iTunes. I've also:

    • Turning off/back on my iPod
    • Wi-Fi & USB sync
    • I have Windows 8.....not 8.1
    • this, from a community specialist (matt00)



    First, connect your device and choose the "Music" tab. Next, uncheck the "Sync Music" checkbox, and apply the changes (so there is ultimately no music syncing to your iPhone).




    Once you have done that, recheck the "Sync Music" checkbox, and apply the changes once more. This will instruct iTunes to completely remove all music from your iPhone, and then copy the files once more. If you have a large amount of music, this initial sync may take a while.



    I didn't have any problems syncing my iPod Touch 5 Gen, UNTIL I downloaded the latest ioS update (7.0.4).  I'm also having problems with my Podcast app (I know...post this to a different board).  I would download new podcasts, only to have them disappear once I'm not connected to Wifi. I really don't want to do a system restore b/c I'm scared I will lose things that "should have" been backed up.



  • darkhelios77 Level 1 Level 1

    I'm having the same problem too....I run Windows 8.1 and after I updated the new iTunes, my iPod Touch 4g won't show up anymore.  I completely uninstalled iTunes and reinstalled it and I'm still having that problem...I'm hoping that this is something that apple is working to fix SOON.