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Q: Reinstall new computer, missing music files
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Jan 28, 2014 7:28 AMby matt00,Hi jackiesic,
When tracks in iTunes display a
it means the file cannot be located; it may have been moved or deleted. This may have occurred during the transfer of files to your new computer, as the iTunes Media folder was either omitted from the transfer, or was moved to the wrong location. For more information, see this article:
iTunes: Finding lost media and downloads
http://support.apple.com/kb/TS1408
Alternatively, if your media was downloaded from the iTunes Store, you may be able to download it again free of charge:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Thanks,
Matt M.
