Computer says ipod is malfunctioning
When I connect my ipod through the USB, I get a message saying that Windows does not regconize the device and that it the device is malfunctioning.
iPod nano (7th generation), Windows 8
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When I connect my ipod through the USB, I get a message saying that Windows does not regconize the device and that it the device is malfunctioning.
iPod nano (7th generation), Windows 8
Hey jbka2211,
Thanks for the question. I understand that you are experiencing issues when connecting your iPod to your computer. The following articles include troubleshooting steps that may help resolve your issue, depending on the symptoms:
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/TS1363
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/TS1369
iTunes reports that "iTunes cannot recognize this iPod at this time"
http://support.apple.com/kb/TS1416
Thanks,
Matt M.
Computer says ipod is malfunctioning