iTunes acting up and now gone!

Question

iTunes acting up and now gone!

I have an HP and was prompted to update my iTunes. I've tried multiple times and it still won't update. First it was saying I needed to uninstall and re-install, but that didn't work either. I've even shut down my laptop. Help! I am now iTune-less!

"R6034 Application has made an attempt to load the C runtime library incorrectly. Please contact application's support team for more information."

The last message read, "iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windoes error 1114)."

All I wanted to do was update my iTunes!!!

Windows Vista

Posted on Jan 26, 2014 3:22 PM

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Answer 1

Jan 26, 2014 3:35 PM in response to dragonchild98

This is happening to a lot of people. What the **** is going on? All I did was update itunes. I'm going to blow a fuse.

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Answer 2

turingtest2

Level 10

278,445 points

Jan 26, 2014 3:43 PM in response to dragonchild98

This method is working for most people...

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)

Remove all of these items in the following order:

iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support

Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.

The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.

Please note:

Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.

HT1925: Removing and Reinstalling iTunes for Windows XP

HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8

tt2

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