We have an untitled music on our screen and will not let us get to the main menu

Hey Pharryl,

Thanks for the question. I understand that you are experiencing issues with your Apple TV. If the device is unresponsive, follow these steps to restart it:

Apple TV: How to restart your Apple TV

http://support.apple.com/kb/HT3180

If you can't restart your Apple TV because it's unresponsive, try the following:

- Hold down Menu and Down on the Apple Remote for six seconds, and then release when you see the indicator light on the Apple TV blink rapidly.

- Unplug the Apple TV power cord for three seconds, and then plug it back in.

Thanks,

Matt M.